All business activities are governed by writing policies and procedures. Much effort is spent on looking at how to draft documents, and, while this is important, it sometimes overshadows the importance of the Policy or Procedure, and related documents such as Specifications and Standards.
The course will look at how these documents are created, and some of the main clauses that appear in them, all using real examples wherever possible.
The course will then consider methods to be used in drafting Policies and Procedures, and, in particular, how to avoid ambiguity and uncertainty. This is an area that generates large numbers of errors, and the aim of the course is to reduce the frequency of such errors and associated disputes.
The course will deal with Policy and Procedure documents written in the English language but will use techniques that have wide application to many types of documents.
Professionals who want to learn techniques to improve their writing skills
Team leaders, supervisors, section heads, and managers
Professionals who have an interest in written English
Anyone who wants to become a leader in their work role
Project, purchasing, finance & production officers and personnel
Technical professionals including those in Maintenance, Engineering & Production
Secretaries, clerks, administrative and support staff
Professionals who want to learn techniques to improve their writing skills
Team leaders, supervisors, section heads, and managers
Professionals who have an interest in written English
Anyone who wants to become a leader in their work role
Project, purchasing, finance & production officers and personnel
Technical professionals including those in Maintenance, Engineering & Production
Secretaries, clerks, administrative and support staff
Introduction
Why they are important
What makes a good Policy
The structure of Policy and Procedures
Writing styles
Incorporation of other documents
The role of Policy and Procedures
What needs to be included
Who needs to be involved
The review process
The approval process
Publication
Review of examples of Policy and Procedures
Avoiding ambiguity
Standards –ISO
Communications
How to ensure staff compliance
Maintenance
Drafting guides
Best practice
Useful tips
Effective writing
Commercials
Drafting exercises, based on the documents reviewed
Because supervisory levels are the link between the executive and senior management levels, achieving the organization's objectives, increasing productivity and overall performance of the organization, affects the effectiveness and efficiency of supervisors' performance.
And because of the skills of supervisors in any organization in need of continuous development, and to acquire advanced tools and methods that reflect on the deepening of these skills and activate their role in motivating individuals working, and push them to commit to the goals of the organization.
You need this conference to learn about supervisory skills and advanced methods, to be able to play an effective and supervisory role in your organization.
In every organization, care is taken to manage risks, by seeking to eliminate those that can be removed, and reducing and managing the remainder. Part of this process involves developing robust contracts which apportion risk equitably and include a structure of indemnities with contractors, supported by a comprehensive insurance regime. In addition, it is important that contract personnel understand contractual risks and what insurance can (and cannot) do to remove the financial consequences of such risk; always remembering that insurance only mitigates the effect of risk, it does not make the risk itself go away.
A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technological advances, our competitive advantage lies in our ability to work effectively with other people.
This course is designed to provide leaders and professionals with a set of transformational tools and techniques to help them maximize their own and their team’s creative potential in a strategic context. Its starting-point is self-discovery: participants will work on the inside first and then focus outwards to impact on the world of business.
A company plan gives the entire organization a vision and a course to follow. All employees inside a corporation must have distinct objectives and adhere to the organization's direction or mission. This vision can be provided by a strategy, which also keeps people from losing sight of the objectives of their organization.
Inspirational leadership is a highly creative and intrinsically interpersonal activity to which people positively respond. As a leadership style, it demands that leaders employ their strengths with effect, where behaviors and values are paramount and where trust is established. This structured program seeks to explore the personal traits that make leaders inspirational in the context of their organization's strategy and culture. It offers a learning experience in which tools and techniques are employed to build leadership capability and a strategic response to the challenges of the role.