This seminar focuses on areas of communication and persuasion which will help delegates to be more effective in the organizational context. By understanding the key concepts of internal communication and how these skills contribute to influencing and persuading others in the organization, delegates will be able to turn more outcomes in their favor.
At the end of this course the participants will be able to:
Balances talking and listening, giving others time to contribute.
Uses effective listening techniques.
Speaks and writes clearly and concisely; makes key messages understandable.
Encourages others to express contrary views.
Communicates receptively to others’ ideas through nonverbal behavior (e.g., eye contact, nodding, open and relaxed posture).
Clarifies what people say to ensure their own understanding.
Keeps others appropriately informed (e.g., supervisors, staff, other work units).
Tap into their personal strengths in communicating and know when to invoke different methodologies.
Understand ways of influencing others without resorting to power-plays and applying direct pressure.
Persuade other people through the use of pro-active, win-win strategies.
Draw upon professional communication and presentation skills to create a winning impression in discussions and meetings.
Plan and prepare businesslike presentations with ease and be able to tap into key decision-makers during and after the presentation.
Managers, Supervisors, and Team leaders
Human Resources Staff
Employees among all departments
What is Communication?
What does effective communication mean?
Understand the 3 major levels of Communication.
Intra- Personal (with Oneself).
Inter-Personal (with another Individual).
Inter-Active synergy (with a group of persons).
Appreciate the different ‘fields of experience.’
Discover the power of Non-Verbal Communication.
Study the 8 Non-Verbal empowerments.
Understand why your Self-Image has a great deal to do with your presentation, language, style, and content.
Controlling your subconscious mind to communicate effectively.
Understanding the communication cycle.
Analyze the Communication Pyramid.
Know the power of words in the communication process.
Discover the powerful I-A-D-A communication format.
Understanding the brain, during the communication process.
Understand the keys to successful public speaking.
How to develop and present a vital speech.
How to dress professionally and appropriately.
Find out the right and wrong ways in body posture.
How to use your voice effectively.
Discover the power of illustrations and stories.
Learn how to overcome Public speaking fears.
How to listen actively and respond accordingly.
Know the power of influence.
Learn how to organize your presentation.
How to prepare and present a computer / PowerPoint presentation etc.
What to do before a presentation.
Understand the impact of Visual communication.
Understand the psychology of the Smile in communication.
How to present to a cross-cultural audience.
Observe what features attract an audience.
Learn how to analyze your audience.
Using positive visual imaging.
How to use the telephone effectively and professionally.
How to an effective decision-maker, in the communication process.
How to use strategic communication negotiation skills.
Discover the 9 Keys to making an effective presentation.
Learn how to develop a systematic filing system.
Learn how to obtain good source material.
Analyze the 9 strategic principles for effective communication.
Apply these Communication principles into a “Plan of Action” for your life and incorporation into your Company infra-.structure.
How to be proactive and make things happen.
Essential communication practices for ongoing success.
Social media marketing is one of the most important digital marketing channels. Social media marketing uses social media platforms to create awareness about the product. Digital Marketing uses online and offline channels to promote products to the customer.
Organizations typically start using electronic document management systems to transform paper-based operations after reaching an internal tipping point in which customer response times become too slow, departments don’t have enough bandwidth to solve recurring process bottlenecks, paper archiving becomes too costly or large-scale regulatory risks are exposed during a data breach or compliance fines.
For organizations that have defined but resource-intensive business processes, EDMS is an ideal fit. Document management helps organizations across industries sidestep this busy work entirely by eliminating manual document maintenance, reclaiming valuable staff time, and boosting the bottom-line.
This program provides the Public Relations and Service Department Managers the essential skills to create goodwill for your products, services, and ideals. It aims to assist you to do an effective job of building the Image of your Organization or department. It discusses the art and techniques for effective public relations (Image Building). Image building is discussed as an essential planned activity: including PR deliverables, Tasks, Resources, and Strategy Options. Program content includes: Analysis & Definition of PR Issues, Developing Action Plans, Communication & Implementation, and, monitoring and evaluation of outcomes.
Today’s executives have no room for error in navigating the market upturn to ensure their organization's survival and success. This all-new capstone to our Management Program is a fast track to more effective senior management by learning to best leverage your corporation’s competencies and build high value, sustainable growth.
An excellent course for experienced executives looking for late-breaking management ideas centered on strategy and “growth maximization” to prepare for market realities in the next three years.
Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow. Through this program, you will learn a great deal about yourself – how you think, how you perceive the world and how others perceive you, how you communicate and how you can enrich your communication skills - and through that process, you will learn how to lead others with great skill.
Risk is key in any project yet is often misunderstood as to the huge value that it can deliver, both to the project itself and to the people involved. This interactive, highly practical Risk Management Professional training course is designed to help delegates cover the risk management framework from the fundamentals up to the senior management level. This training course is delivered in such a way that delegates can expect to become skilled risk practitioners themselves.