Corporations need to nurture dynamic leaders who can help their employees to be innovative, enterprising, focused and fully productive. This course presents an opportunity for leaders to learn the management skills and leadership styles to enable them to maximize their impact and effectiveness in the workplace, as well as giving them the insights and skills necessary to utilize the abilities of those who report to them. By focusing on real-life organizational issues and the details of individual delegates, it will equip current and future leaders to meet the new and many challenges which accelerating globalization is presenting to all organizations.
The participants will develop leadership skills based on the latest scientific findings on how to make effective and creative decisions. You will also learn how to apply flexible leadership skills in a practical way to help your team achieve its goals.
At the end of this course the participants will be able to:
Develop appropriate management and leadership skills.
Share your thinking, communicate your vision, purpose & direction.
Inject passion to motivate people.
Encourage employees to think outside the box of conformity.
Cultivate and manage creativity.
Gain a greater awareness of yourself and your full leadership potential.
Refine your leadership styles for the benefit of your team and department..
Develop adaptability in dealing with different people.
Enhance decision making skills in employees.
Apply effective decision making skills in solving problems.
Head of departments
Managers among all the managerial levels
Supervisors
Team leaders
Inspirational leadership
Power of influence
Understanding and developing others
Proactive leadership
Delegation as a leadership style
Motivational leadership
Lateral thinking
Systemic innovation
Leveraging the power of diversity
Cultivating creativity
Managing change creatively
Implementing innovation
Optimizing your leadership strengths
Becoming an environmental change agent
Developing personal empowerment
Using transformational vocabulary
Maximizing essential communication principles
Understanding the 3 major levels of communication
What is accountability
Improving personal credibility
Leading with integrity
Sharpen your communication skills
Listening with the heart
Inspiring and guiding the team
Building bonds
Cooperation & team building
Forging emotionally intelligent teams
Resolving conflicts using emotional intelligence
Organizational awareness
Leading emotionally intelligent organizations
How Perception influences our leadership style
Understanding our personality
Personality and leadership style
Improving our strengths & managing our weaknesses
Maximizing our interpersonal relationship with others
Removing emotional and mental blind spots
Using your left brain & right brain to make decisions
Split-brain theory for developing effective problem-solving skills
Developing openness to new ideas in making decisions
Promoting idea mobility in teams
Understanding the creative solving process in individuals and teams
IDEAL problem-solving approach
Encouraging creative problem solving for continuous improvement
Removing blocks to creative problem solving
Convergent versus Divergent Thinking
Divergent Thinking Skills for solving problems
Using SCAMPER techniques to approach problem-solving
Applying SCAMPER techniques to make effective decisions
Challenging self-imposed assumptions
Metaphorical thinking
Increasing new ideas
Getting people behind your ideas
Evaluating new ideas
Creative leadership
Ensuring alignment with the corporate mission
Encouraging self-initiated activity
Endorsing Unofficial activity
Enhancing Serendipity
Importance of appreciating diverse stimuli
Practicing within-company communication for problem-solving
Managing an office has become an increasingly sophisticated and complex job. The increased demand for speed and accuracy, knowledge of new technology, and an increasingly diverse workforce bring challenges and also opportunities for growth. This dynamic and in-depth course explores some of the more advanced skills which can help an office manager to work more confidently, creatively, and effectively.
The level of competition in current business environments requires a focus on practices that assist in the management of personal and workgroup tasks, priorities, and projects. All types of organizations need to find more productive means to offer their products and/or services, so goals are established and tasks assigned to better meet customer and stakeholder needs. A focus on the use of productive practices allows for effective and efficient management of project work, establishing priorities and meeting deadlines, and is an important part of customer service.
To become a distinguished administrative leader, you must master the executive skills capable of making distinguished administrative decisions characterized by the search for achievement of successes, which requires the stability of personal ability to analyze and criticize as well as innovation to reach for excellence and job excellence compared to competitors.
This Public Policy, Governance & Administration training course is a must-have class introducing the fundamentals of public policy being the main instrument to respond to diverse public problems which appear to be increasing in quantity and complexity.
The Certificate in Needs Assessment and Strategic Planning training course is designed to provide participants with a comprehensive understanding of the process of conducting needs assessments in various settings. Needs assessment is a critical process that helps organizations to identify gaps and improve their services. In this course, participants will learn how to design and conduct a needs assessment, analyze data, and develop strategies to address identified needs.
Information Technology Infrastructure Library ITIL v4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL 4 journey or people looking to update their existing ITIL knowledge.