Participants in the Lead Crisis Manager training conference get the skills necessary to assist an organization in developing, maintaining, reviewing, and continuously enhancing its strategic crisis management capability in accordance with ISO 22361 and other best practices. Additionally, it offers details on the essential ideas and guidelines of crisis management as well as how to set up and use a crisis management framework successfully.
Along with explaining the theoretical principles linked to crisis management, the training conference offers real-world examples and scenario-based exams that will help you solidify your understanding and get ready for crisis management scenarios that could arise in the real world.
Participants may seek to receive the "Certified Lead Crisis Manager" credential after passing the exam after completing the training conference and sitting for the exam. The certification shows that the holder possesses the theoretical and practical knowledge and abilities necessary to assist and direct an organization in establishing and growing its crisis management capabilities in accordance with ISO 22361 standards and industry best practices.
At the end of this conference the participants will be able to:
Describe the core ideas and guidelines for crisis management based on ISO 22361
Establish a leadership, structure, culture, and competence-based crisis management framework and keep it up to date.
Prepare for, anticipate, and evaluate crises.
In order to enhance an organization's crisis management capacity, respond to crises, recover from them, and learn from them.
People in charge of providing a crisis management competence at an organization
People in charge of putting the organization's crisis management strategy and structure into action a crisis manager
Crisis management team members
Those wishing to fully comprehend crisis management
Those looking to enter or advance in the crisis management field
Consultants, advisors, and specialists seeking a thorough understanding of the ISO 22361 crisis management guidelines
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
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