The level of competition in the current business environment requires an increasing focus on practices that assist in setting goals, managing the planning function, and making proper decisions. Businesses and indeed, all organizations, find themselves needing to find more productive methods of planning, more appropriate goals and effective means of making decisions. This means goals are established, plans developed and decisions made which change processes, procedures, methods of doing business and better meet customer and stakeholder needs. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.
The course is designed to give participants an understanding of several management methods, processes and procedures, as well as practice on several key management techniques. The principles used are easily adapted to an organization's or individual's work assignments. The course presents a methodology of common, standard management techniques using a simple theoretical foundation and enhances learning with practical activities so students can develop knowledge and skill to manage more effectively and efficiently.
At the end of this course the participants will be able to:
Understand and develop the skills necessary to set goals and complete work on time.
Recognize internal and external influences on our daily planning and decision making.
Use basic planning process tools to plan a work strategy.
Set goals effectively and efficiently.
Learn how to establish and maintain task deadlines.
Consider methods of improving decision making.
Understand how delegation can be used in setting goals and planning.
Understand the characteristics of colleagues who assist in our teams.
Develop positive interpersonal techniques for better team relationships.
Develop the ability to make higher quality decisions as individuals and teams.
Managers
Supervisors
Team leaders
Human recourses department
Employees interested in learning important and crucial skills
Overview and context of organizational change and the impact on goals, planning and decision making
Understanding of the current status of the organization, team and personal work
Review of management processes and skill areas
Using a planning process to set goals and get work started
Integrating goals, scope, work structure and management planning
Identifying initial resource requirements
Identifying risk techniques that affect work assignments, priorities, and deadlines
Communication that responds to who, what where, when, how, why
Understanding the importance of quality planning in work assignments
Using planning to ensure task priorities are established
Planning for time management, scheduling and meeting deadlines
Integrating the functions into a final work plan
Improving communications and listening skills
Planning for delegation responsibility and authority
Techniques for making good decisions
Identifying the skills required to obtain the help of others
The importance of group skills to achieve team success
The importance of interpersonal skills in making personal and team decisions
Empowering the team through delegation and decision making
The importance of effective communication in team relations
Innovation and improvement for personal and team change
Identification of change processes and human change
Techniques to set personal and team change goals
Dealing with people who do not want to change
Developing an action plan for personal and team change
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Maintaining a high level of productivity in today's successful businesses takes work and continuous learning in a variety of management skills and techniques. To be successful in daily work tasks, knowledge, and skills in management techniques must be learned, practiced, and implemented. People in all types of organizations find themselves needing to find more productive methods of planning work and tasks, setting appropriate goals, using good interpersonal skills, and using effective means of making decisions. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.
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