This conference focuses on areas of communication and persuasion which will help delegates to be more effective in the organizational context. By understanding the key concepts of internal communication and how these skills contribute to influencing and persuading others in the organization, delegates will be able to turn more outcomes in their favour.
into their personal strengths in communicating and know when to invoke different methodologies.
Understand ways of influencing others without resorting to power-plays and applying direct pressure.
Persuade other people through the use of pro-active, win-win strategies.
Draw upon professional communication and presentation skills to create a winning impression in discussions and meetings.
Plan and prepare businesslike presentations with ease and be able to tap into key decision-makers during and after the presentation.
Project Managers
Marketing Professionals
Senior Business Leaders
All Team Leaders and Managers
Anyone who supervises or manages a team
Sales Professionals who wish to have a greater impact on their clients
Any Business Professional who is seeking to expand its sphere of influence
Business Professionals who need to work collaboratively with other business functions
What is Communication?
What does effective communication mean?
Understand the 3 major levels of Communication:
Intra- Personal (with Oneself).
Inter-Personal (with another Individual).
Inter-Active synergy (with a group of persons).
Appreciate the different ‘fields of experience.
Discover the power of Non-Verbal Communication.
Study the 8 Non-Verbal empowerments.
Understand why your personal Self-Image has a great deal to do with your presentation, language, style, and content.
Controlling your subconscious mind to communicate effectively
Understanding the communication cycle.
Analyse the Communication Pyramid.
Know the power of words in the communication process.
Discover the powerful I-A-D-A communication format.
Understanding the brain, during the communication process.
Understand the keys to successful public speaking.
How to develop and present a vital speech.
How to dress professionally and appropriately.
Find out the right and wrong ways in body posture.
How to use your voice effectively.
Discover the power of illustrations and stories.
Learn how to overcome Public speaking fears.
How to listen actively and respond accordingly.
Know the power of influence.
Learn how to organize your presentation.
How to prepare and present a computer / PowerPoint presentation etc.
What to do prior to a presentation.
Understand the impact of Visual communication.
Understand the psychology of the Smile in communication.
How to present to a cross-cultural audience.
Observe what features attract an audience.
Learn how to analyse your audience.
Using positive visual imaging.
How to use the telephone effectively and professionally
How to an effective decision-maker, in the communication process.
How to use strategic communication negotiation skills.
Discover the 9 Keys to making an effective presentation.
Learn how to develop a systematic filing system.
Learn how to obtain good source material.
Analyze the 9 strategic principles for effective communication.
Apply these Communication principles into a “Plan of Action” for your life and incorporation into your Company infra-.structure.
How to be proactive and make things happen.
Essential communication practices for ongoing success.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organizations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging for the leader than normal everyday leadership. This course will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.