HR professionals have to stop 'doing' and start 'delivering'. Therefore, HR has to transform itself into a credible business partner deserving a seat at the decision-making table. The door is wide open for human resources to become the business partner it always wanted to be rather than remaining just another service function.
Now more than ever, HR professionals need new skills and a whole new set of competencies: technical, behavioral, and emotional, in order to be able to deliver strategic and tangible results. Participants in this course will go through the various HR functions, the key results that HR has to deliver, the key performance indicators for measuring HR performance, and the various competencies necessary for the success of HR as a business partner.
In the end, this course will enable you to transform yourself and your HR department into a business partner capable of delivering results and adding value to your organization.
Demonstrate a thorough understanding of the nature of HR as a managerial function
List all HR functions and responsibilities and identify their contributions to organizational success
Play the four new roles that make HR a credible business partner in a modern organization
Create an HR strategy that is aligned with the overall organizational strategy
Measure the contribution of HR to the bottom line in both profit and nonprofit organizations
Assess the effectiveness of the human resources function through the use of 'SMART' Key Performance Indicators (KPIs) and indices
Demonstrate how a competency framework can increase the effectiveness of the HR function
List the core competencies for an HR professional.
Human resources managers, business partners, team leaders, and specialists.
Definition and objectives of modern HR management
HR management now and then
The main functions in HR management
Organization
Resourcing
Climate and culture
Training and development
Performance management
Personnel administration
Competency-based HR management: An overview
Four new roles to play
Management of strategic HR
Management of firm infrastructure
Management of employee contribution
Management of transformation and change
Basic HR competencies required to play the four roles
HR business partner and emotional intelligence
The fundamental emotional intelligence framework
The emotionally intelligent HR business partner
The pervasiveness of the job description
Four approaches for conducting job analysis
Job Key Result Areas (KRAs)
Writing job descriptions using the job key result areas approach
Characteristics of effective job descriptions
Guaranteeing 'internal consistency' through job evaluation
A bird's eye view of the Meirc job evaluation system
Analysis of the environment
From SWOT analysis to vision and mission statements
The link between strategy and performance
Organizational vs. HR key result areas
Measuring HR KRAs through SMART Key Performance Indicators (KPIs)
Turning key performance indicators into SMART objectives
The balanced scorecard: an overview
Competency definition
Types of competencies
The different competency components
Competency-based recruitment and selection
Competency-based training and development
Competency-based performance management
Benefits of a competency-based HR
The predominance of business results over HR results
With competition increasing every day and the mounting pressures that characterize tough economic times, you need proven marketing techniques to generate demand for your products and services. The Certified Marketing Professional training course offers a variety of important marketing concepts that will give you solid knowledge about conventional marketing topics such as marketing planning, marketing audit, marketing communications, and marketing research. It is a must for professionals who would like to exploit marketing arenas for the first time or wish to refresh their marketing know-how.
Document control and record management should play an important role in identity and access management by protecting sensitive documents from exposure to the wrong parties. They should also support simplified access when needed by allowing authorized parties to quickly search, find, and retrieve archived and active documents. This course provides a strong understanding of the concepts of Document Control and Records Management and develops the requirements to help Document Controllers, Records Managers, and other staff improve the control of critical documents across the organization. Using best practice and time-proven methodologies and techniques, the course enables participants to understand and implement key document control methods and improvement plans, and to understand the impact of wider information management issues and challenges.
The term ‘strategic management’ is used to denote a branch of management that is concerned with the development of strategic vision, setting out objectives, formulating and implementing strategies, and introducing corrective measures for the deviations (if any) to reach the organization’s strategic intent.
Therefore, this Strategic Management Course focuses on delivering a high-level practical understanding of the complete elements of the subject – analysis, planning, implementation, review, development.
The program has been designed to be interactive with several case studies and group exercises. A modular approach will take the delegates through the four stages of Crisis Management - Preparation, Planning, Response, and Recovery. Participative lectures will involve the use of PowerPoint, handout material, work manual with all instructor notes and slides, examples of best practice, and appropriate video/DVD material. The use of flip-charts, syndicate workshops, and reporting back sessions will encourage a fully participative and enjoyable event.
Continuous Monitoring and Security Operations will teach you how to strengthen your skills to undertake that proactive approach. Security monitoring is the automated process of collecting and analyzing indicators of potential security threats, then triaging these threats with the appropriate action.