Training can have a strategic impact on an organization yet many organizations’ do not know or understand if they are receiving value for their investment in training. This training is designed to demonstrate that training has a strategic role and will demonstrate how organizations can obtain greater value from their investment in training
Understand the issues related to measuring and maximizing training return on investment at both a strategic and operating level.
Plan, organize and deliver training programs and events which are relevant to and will contribute to the attainment of the organization’s strategic objectives.
Demonstrate and be able to make the business case for specific training programs and events and therefore be able to justify training related expenditure.
Understand and be able to implement the techniques applicable to identifying and delivering relevant training needs.
Describe best practices concerning employee development and therefore contribute to the achievement of competitive edge by improving employee retention rates.
Monitor and review the effectiveness and impact of the training ‘spend’ and as a result be able to apply measures to training-related processes.
Training Managers
Training Coordinators
Training Administrators
Training Staff
HR Managers
HR Staff
The strategic context of training
The business case for training investment
The principles of effective employee development
Training models and approaches
Establishing training needs
Evaluating training
Establishing appropriate processes for measuring training return on investment (ROI)
The role of senior managers, HR professionals, and line managers in measuring and maximizing the training ROI
The organizational context
Business Strategy: the need for long term planning for future skills and competences and the identification of skills gaps
Identifying the training need
Aligning training with business needs
Planning training
Delivering effective training
Maximizing training ROI
The arguments for and against measuring the cost and effectiveness of training
Making the business case
What and how to measure
Identifying the appropriate success criteria
Measuring the effectiveness of training
Forecasting costs
Forecasting benefits
Calculating the training ROI
Identifying the appropriate approach to training
The roles and responsibilities of senior managers, HR professionals, line managers, and employees
Establishing training objectives at the strategic level
Identifying training objectives at the operating and individual level
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