This highly participative seminar will help you to develop your leadership skills to lead others in times of crisis, pressure and stress. You will obtain the latest insights into what makes a leader able to manage themselves and others during times of crisis. The best way of dealing with a crisis is to avoid one in the first place. But if crises are inevitable due to a growing number of factors then your business needs to identify their vulnerabilities and map out possible crisis scenarios. By applying these skills to the tasks and challenges you face in your work, you will begin to experience breakthroughs you never thought possible.
At the end of this course the participants will be able to:
Understand and better appreciate the importance of managing stress and pressure.
Build and develop leadership skills for handling stress, pressure, and crisis.
Become familiar with how the different personality styles respond to stress and pressure and identify their style in coping with stress.
Learn how to cultivate a positive mindset in times of crisis.
Learn how to lead others during times of crisis.
Acquire in-depth knowledge of the key aspects of Strategic Crisis Management.
Understand the anatomy of a crisis and what should be in place before, during and after an event.
Learn how to generate ownership and responsibility by all stakeholders to ensure the organization responds efficiently and effectively.
Managers among all managerial levels
Supervisors
Team leaders
Risk management department
Human recourses department
All interested people
Stress and its effects on the body, mind, and spirit
Holistic response to stress
Relationship between mind and body
Personality styles and response to stress
Understanding Introvert and Extravert responses to stress
Passive & aggressive responses
Assertive communication during stressful times
Managing conflicts during times of stress
Giving and receiving criticisms during stressful moments
Resolving conflicts constructively during times of pressure
Coping with a sudden change
Leading others during sudden changes
Recognizing the symptoms of short term and long term effects of stress
Motivating yourself and others under pressure
Building confidence during stressful times
Utilizing creativity in crisis
Recognizing opportunities for change in a crisis
Helping the team look for creative opportunities
Practicing creative leadership in facing a crisis
Removing blocks to creative solutions in a crisis
Training and developing employees to handle stress and pressure
Stress handling techniques for you and your employees
Helping the team to see the positive side of change in the workplace
Implementing creative problem-solving skills for your team when facing a crisis
Developing a personal action plan
Understanding Crisis Management
How to manage a crisis?
Virtually every crisis contains the seeds of success as well as the roots of failure
The Rationale of the Crisis Manager
Consider the range of risks: Natural/Environmental; Hazards; Technological - loss of utilities/product/process/plant; Human Error; Sabotage and Terrorism
Crisis Managers - Roles & Responsibilities - manage the issue before it becomes a Crisis
Who else inside and outside the organization should be involved?
Evaluating your risks and vulnerabilities; Consider the worse-case scenarios
Understanding 'denial-curve' and 'group-think' syndromes
Who decides who sits in the 'hot-seat'?
Case Studies, why some companies fail and others survive?
Who and what else should be considered?
Who owns the mitigation process?
Self-evaluating questionnaires
Developing and Implementing emergency plans
Twelve points checklist covering the whole planning process
Mutual aid arrangements
Company-wide strategic contingency plans
Service or departmental plans
Building evacuation plans
Crisis management and communications in emergency centers
Developing and implementing a Business Continuity Management (BCM) strategy
Business Impact Analysis
Command and Control Issues
Operational (at the scene)
Tactical (at the forward control point/incident command)
Corporate social responsibility (CSR) is a management concept whereby companies integrate social and environmental concerns into their business operations and interactions with their stakeholders. CSR has been considered an efficient marketing tool for gaining the competitive advantages a company needs in order to be on top in the context of the current hyper-competitive environment.
You will learn vital skills for managing and creating content in this course. To help you establish a social media presence, you'll learn how to craft compelling social media posts and how to develop a powerful brand. Additionally, you'll discover how to create an ongoing procedure for handling your content. A content calendar should be created, postings should be managed and moderated, data should be analyzed for insights and iteration, and post effectiveness should be increased.
Are you under pressure from an ever-growing task list, conflicting demands and constantly changing priorities? Productive working practices are valuable skills in today’s work environment. Competition is intense and companies need people who can organize their time effectively, collaborate with others to achieve goals, and who constantly strive to better meet customer and stakeholder needs.
This popular course will support you to develop practices and techniques to manage this pressure proactively, allowing you to meet deadlines and deliver against your objectives. You will also develop skills in working well with others to ensure success.
The 5-Day Mini MBA is a unique distillation of the skills that need to be acquired in order to be considered successful in modern business. Not everyone is able to devote a year or two of their time to studying for a Masters in Business Administration, but in an age of rapid change in a highly competitive environment, it is crucial to have a thorough understanding of the issues involved in the smooth and successful running of a business. The 5 Day Mini MBA Leadership & Management Masterclass is a highly intensive training course covering all the usual subjects associated with an MBA. In 5 days, a delegate will learn what normally takes a year of full-time study. The Mini MBA course is designed to provide delegates with comprehensive knowledge of fundamental, proven strategies taught as both an academic and practical exercise. As a result, the course will provide a comprehensive understanding of the skills and knowledge that will be required for any person to further develop their business knowledge and skills and even to prepare them for actual formal study for an MBA. The course is designed to be delivered either as an “In House” class for an organization’s directors and senior management or as a public class where delegates from a number of companies can learn both from the course and from one another and exchange ideas and best practice.
Large capital-intensive projects in the oil and gas industries require substantial - and mostly risky - investments in the acquisition, exploration, and subsequent operation and maintenance of new organizational assets.
The decision of whether or not to invest in new capital projects in the oil and gas industry starts with critical decisions during the exploration phase of new development or the expansion of an existing field. The decision-making tools used to analyze project risk under conditions of uncertainty will help companies to determine the probability of success or loss and will drive the decision to develop or abandon the well.
Crisis management is concerned with responding to, managing, and recovering from an unforeseen event. Risk management is concerned with identifying, assessing, and mitigating any activity or event that could cause harm to the business. Risks can be strategic or operational in nature. A business continuity plan (BCP) is a process that outlines the potential impact of disaster situations on business operations. It creates policies that respond to various situations to ensure a business is able to recover quickly after a crisis.