All the attributes that you will require as a leader, can be developed, though positive pro-activity, strong personal discipline and a desire to achieve. Self-confidence and self-determination, combined with an ability to manage people, will make you a strong leader, able to attain your targets and goals.
If you want to move from being a good professional to being a great professional, you cannot afford to miss this seminar. Because leadership skills are attributes that every successful professional need in today’s business environment. Here you will learn how to motivate your team in order to get them to want to do what they are supposed to do. Like all great leaders, you will learn how to provide a learning environment where team members can grow and develop new skills. You will learn how to stay on course while constantly refocusing your group or department’s goals. You will become an innovator able to add value to your organization, its customers, and its stakeholders.
At the end of this course the participants will be able to:
Develops effective working relationships with others (e.g., staff, peers, supervisors, customers).
Treats people with respect and fairness (e.g., is open-minded; nonjudgmental).
Initiates interactions and establishes rapport with others.
Works cooperatively with others despite differences in values, cultures, or opinions.
Concerns show an awareness of or sensitivity to the needs, and perspectives of others.
Tactfully expresses disagreement.
Address disagreement or conflict in a direct and straightforward manner.
Identifies areas of agreement and builds consensus around them.
Inspire and direct your team to greater skills and motivation.
Spot opportunities for strategic alliances with peers, staff, and superiors.
Become a visionary, innovative, and successful leader.
Identify your leadership strengths and weaknesses and the strengths and weaknesses of your staff.
Develop a leadership style that flexes to the person and situation.
Be a successful coach, mentor, and communicator.
Managers among all managerial levels
Supervisors
Team leaders
Human recourse
Identifying the important factors in motivation.
Appreciating how different theories of motivation can be applied to the work setting.
Tailor motivational efforts to individual employees and different situations.
Identify the benefits and the barriers to delegation.
Identify the different delegation styles and understand the guidelines for how and when to use them.
Evaluate employees and situations and determine the appropriate delegation style.
The difference between doing, leading, and managing.
Characteristics of highly effective leaders.
The difference between traditional and transformational leadership.
Using flexible effective leadership styles.
Understanding a leadership mindset.
Effective leadership and emotional intelligence.
Practicing effective decision making.
How to build an effective, proactive team.
Performance Appraisals to Performance Management – manager’s self-evaluation.
Managerial barriers to Effective Performance Appraisals.
How to assess an employee’s performance fairly – avoiding subjectivity and bias.
The benefits of on-going Performance Management.
Leadership/coaching behavior assessment.
Your leadership/coaching style – strengths and gaps.
Using performance management as a leadership strategy.
Defining a learning environment and its benefits.
Senge’s five learning disciplines.
Personal mastery – learning to expand our personal capacity to create the results we most desire.
Mental models – seeing how our internal pictures of the world shape our actions.
Shared vision – building a sense of commitment in a group.
Team learning – crating a thinking synergistic environment.
Systems thinking – a language for describing the forces that shape the behavior of systems.
Identifying the importance of effective interpersonal communication for the leadership role.
Building trust and believability: behaviors vs. intentions.
Perception and communicating with others.
Self-concept and leadership success – strategies for improving self-concept.
This program provides an introduction to finance and accounting for those who have no prior knowledge of this business area. It is designed to train the participants to support operational and financial processes. Those attending this course will gain a clear understanding of the essential terminology of finance and accounting. They will also learn the principles and techniques of accounting systems through practical examples and exercises.
The overall aim of the program is to ensure that those who attend will be able to perform more effectively and efficiently within the workplace.
Document control and record management should play an important role in identity and access management by protecting sensitive documents from exposure to the wrong parties. They should also support simplified access when needed by allowing authorized parties to quickly search, find, and retrieve archived and active documents. This course provides a strong understanding of the concepts of Document Control and Records Management and develops the requirements to help Document Controllers, Records Managers, and other staff improve the control of critical documents across the organization. Using best practice and time-proven methodologies and techniques, the course enables participants to understand and implement key document control methods and improvement plans, and to understand the impact of wider information management issues and challenges.
Organizations typically start using electronic document management systems to transform paper-based operations after reaching an internal tipping point in which customer response times become too slow, departments don’t have enough bandwidth to solve recurring process bottlenecks, paper archiving becomes too costly or large-scale regulatory risks are exposed during a data breach or compliance fines.
For organizations that have defined but resource-intensive business processes, EDMS is an ideal fit. Document management helps organizations across industries sidestep this busy work entirely by eliminating manual document maintenance, reclaiming valuable staff time, and boosting the bottom-line.
The best leaders thoroughly understand themselves. Time and time again, research has shown that self-awareness and self-direction are two essential factors in leadership effectiveness. As leaders gain a better sense of themselves and a clearer plan to self-actualization.
Mastering the inter-related skills of communication, negotiation, and presentation is the key to success both for individuals building their careers and for the organizations in which they work. Drawing on classical learning, psycho-linguistic research, and ideas associated with NLP and Emotional Intelligence, this highly interactive and hands-on program helps participants explore and practice the principles and techniques they need to be effective communicators, negotiators, and presenters. Most importantly, it focuses on helping them apply these skills in the workplace as part of a process of continuous learning.