This course is designed for all those who have the potential and capabilities of developing into Supervisor, Team Leaders, and new managers. Whatever their job title, if they are in charge of others then they will be helped greatly by this course.
At the end of this course the participants will be able to:
Know what real supervision is, and be able to explain to others what it is, and what it means.
Understand and practice basic supervisory skills.
Define the difference between the supervisory and the operational roles.
Explain how to set and monitor objectives.
Explain what motivates you and describe ways to motivate others effectively.
Manage performance for results.
Use different techniques to communicate effectively with your team.
Use an appropriate strategy for delegating to others.
Motivate and support others in the achievement of targets.
Demonstrate effective questioning skills.
Communicate effectively.
Empower yourself and the staff who work with you.
Describe your own sources of power and influence and know-how to use and develop yours.
Influence to get support and help you to be an effective supervisor.
Supervisors
Team leaders
Employees who are being prepared to supervisory skills
Should you be a supervisor?
Making the transition
The difference between doing and supervising
Highs and lows of the supervisory role
What are the skills of an effective supervisor?
Developing the skills
Different ways to supervise others
Supervisory styles
Common mistakes you don’t want to make
Characteristics of Performance Management
Business Plan basics
Assessing your current situation
You and the business plan
Getting productivity through people
The importance of strategic Goal Setting
Develop the 5 Success essentials
Getting and managing results
How to develop Pro-Active management
Benefits and barriers to delegation
How, when, and to whom to delegate
Getting it done right – instructing others
What motivates me?
What motivates others?
What does Motivation do?
Motivation creates energy
The 3 Major steps of motivation
Motivation in the workplace
Herzberg’s Motivational Theory
Tailoring motivation ideas to individual team members
How to manage conflict
Working with different types of personalities
What to do when a problem arises
Listening and questioning skills
What is Communication?
Three major levels of Communication
The significance of Non-Verbal Communication
Factors that affect your Communication
Communication Chart
Effective ways to Communicate
Brain Communication impact
Communication cycle
Delivering clear, concise messages
How to make an effective presentation
9 Effective Communication principles
Positive Visual imaging
Good / Bad relationships
Planning a Team meeting
How to be a decisive Decision maker
Improving your ability to make decisions
Verbal communication
Barriers to communication
Communicating in writing
What is personal empowerment?
Sources of personal power
Developing your Mind, Attitude, Appreciation & Character influence
Mind Think power
Know the impact of Teleological Thinking
Replacement Principle
Building your power
Using your power
Building trust and believability: walking your talk
Corporate social responsibility (CSR) is a management concept whereby companies integrate social and environmental concerns into their business operations and interactions with their stakeholders. CSR has been considered an efficient marketing tool for gaining the competitive advantages a company needs in order to be on top in the context of the current hyper-competitive environment.
You will learn vital skills for managing and creating content in this course. To help you establish a social media presence, you'll learn how to craft compelling social media posts and how to develop a powerful brand. Additionally, you'll discover how to create an ongoing procedure for handling your content. A content calendar should be created, postings should be managed and moderated, data should be analyzed for insights and iteration, and post effectiveness should be increased.
Are you under pressure from an ever-growing task list, conflicting demands and constantly changing priorities? Productive working practices are valuable skills in today’s work environment. Competition is intense and companies need people who can organize their time effectively, collaborate with others to achieve goals, and who constantly strive to better meet customer and stakeholder needs.
This popular course will support you to develop practices and techniques to manage this pressure proactively, allowing you to meet deadlines and deliver against your objectives. You will also develop skills in working well with others to ensure success.
The 5-Day Mini MBA is a unique distillation of the skills that need to be acquired in order to be considered successful in modern business. Not everyone is able to devote a year or two of their time to studying for a Masters in Business Administration, but in an age of rapid change in a highly competitive environment, it is crucial to have a thorough understanding of the issues involved in the smooth and successful running of a business. The 5 Day Mini MBA Leadership & Management Masterclass is a highly intensive training course covering all the usual subjects associated with an MBA. In 5 days, a delegate will learn what normally takes a year of full-time study. The Mini MBA course is designed to provide delegates with comprehensive knowledge of fundamental, proven strategies taught as both an academic and practical exercise. As a result, the course will provide a comprehensive understanding of the skills and knowledge that will be required for any person to further develop their business knowledge and skills and even to prepare them for actual formal study for an MBA. The course is designed to be delivered either as an “In House” class for an organization’s directors and senior management or as a public class where delegates from a number of companies can learn both from the course and from one another and exchange ideas and best practice.
Large capital-intensive projects in the oil and gas industries require substantial - and mostly risky - investments in the acquisition, exploration, and subsequent operation and maintenance of new organizational assets.
The decision of whether or not to invest in new capital projects in the oil and gas industry starts with critical decisions during the exploration phase of new development or the expansion of an existing field. The decision-making tools used to analyze project risk under conditions of uncertainty will help companies to determine the probability of success or loss and will drive the decision to develop or abandon the well.
Crisis management is concerned with responding to, managing, and recovering from an unforeseen event. Risk management is concerned with identifying, assessing, and mitigating any activity or event that could cause harm to the business. Risks can be strategic or operational in nature. A business continuity plan (BCP) is a process that outlines the potential impact of disaster situations on business operations. It creates policies that respond to various situations to ensure a business is able to recover quickly after a crisis.