This training program provides an understanding of the issues which allow for effective management and supervision, such as proactive planning, understanding of customer relations, effective time management, proper communication, and understanding human interaction, helping new managers know how to use productive leadership and management techniques.
At the end of this course the participants will be able to:
Understand and develop skills necessary for new managers/supervisors.
Learn the importance of managing with strategic thinking.
Learn how to set goals and plan effectively and efficiently.
Develop ability to establish a customer focus in management.
Develop positive interpersonal techniques for better people relationships.
Improve their ability to make higher quality decisions.
Apply concepts of team building, team performance and motivation.
Learn how to establish and maintain time management techniques.
Understand the role of stakeholders and learn techniques of stakeholder management.
Understand how to develop productive communication techniques.
Understand the importance of performance standards, goals and objectives.
Develop improvement plans to accomplish work and improve performance.
Managers who want to master and improve their skills
New managers who want to start their managerial effectively and efficiently
Supervisors who aim to be ready for the next role
Employees who are the potential to be promoted to a managerial role
Identification of management and supervisory leadership skills
Challenges supervisors face in dynamic, changing organizations
Identifying the life cycle of organizations
The role of leadership in today’s successful organizations
Understanding the role of strategic management in leadership
The importance in the leadership of a customer focus
Developing goals and objectives that align with the company’s business plan
Integrating goals, scope, work structure, and management planning
Developing a concept of planning based on standardized principles
Identifying the role of stakeholders in effective planning
Using a planning process to set planning goals and get work started
Integrating initiating objectives, scope, work structure, and management planning
Determining how a person’s style of work affects time management
Using a process to identify time issues and solutions to the issues
Learning how empowerment is used in time management
Importance of leadership and communication methods
Learning the impact of verbal and non-verbal communication
Developing an active listening communication style
Characteristics of interpersonal interaction for individuals
Identification of personal interaction styles
Individual strengths and challenges of interpersonal interaction styles
Being an operations administrator and planning who does what and when within a team requires a high level of ability and is fraught with difficulties. This training program in administrative operations and coordination will offer a special chance to grasp the abilities needed for this position, from the macro to the micro. From the technical talents needed to plan and implement procedures, to the more delicate abilities of speaking clearly and confidently with others, to the leadership and management capacities to think broadly and organize.
In this course, participants will be sensitized to the recent trends in public relations and develop their skills to carry out contemporary roles and practice of public relations and to identify the structure of the optimal organization and responsibilities of employees of the public relations departments, planning and follow-up work in public relations departments, develop and motivate the performance of employees, planning and organizing a ceremony of reception and bidding Visitors and VIPs, develop effective communication with customers and employees, how to arrange concerts, seminars, and banquets.
This program is concerned with the development of the skills and abilities of the Public Relations Manager. Therefore, the program offers a set of training and concepts necessary to build constructive relationships inside and outside the institution based on scientific bases in building this relationship and planning it and study the extent of the institution's place in the hearts of employees on the one hand and the surrounding community. The program is concerned with providing the man of communication skills and effective communication with others as one of the elements of building relationships and what are the means to improve the internal structure of the institution and the network of formal and informal relations.
The program also provides the trainee with the skills required to make presentations and to negotiate partnerships with relevant institutions through meetings, presentations and cooperation, and partnership agreements.
This course is designed for participants to introduce to key issues and themes in international development.
Participants will explore and engage in academic debates and discussions around a set of key factors that shape, influence, and constrain the development and prosperity of nations.
The course will explore a number of key themes in international development, including how questions of gender and generation shape the impact of poverty; how processes of globalization, migration, and violent conflict impact development; and how development and the environment are linked.
It also considers what exactly we mean by poverty, and how different ways of understanding poverty feed into different approaches to tackling it.
It will also consider development institutions: what are the key institutions in the architecture of international development? How do they differ, and what are the challenges and opportunities they present? Through this module, participants will gain a solid background in the various factors which shape current approaches to and debates on international development.
By introducing participants to a range of problems in economic development, we will look to analyze how economic theory and models can explain the lack of development in some nations. We will apply such theory to real-world economies to understand the nature of the problems they face and how effective policies can be in tackling the problems.
Increasingly, it is being recognized that the trend towards equal opportunities for women is giving women the chance to take more responsibility and make more contributions to the success of their organization. However, in many cases, there is a need to develop the skills and confidence necessary to maximize potential as individuals and as employees. This course is designed to do just that - to equip women with the skills, knowledge, and confidence to succeed in what has traditionally been a male-dominated society. The course will involve experiencing personal development and practicing the new skills using ten competencies which are the key to success in a position of responsibility.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.