The overall aim of this course is to provide participants with the key skills needed to successfully manage their contracts including communication skills, negotiation skills, and conflict management skills.
Participants in this interactive course will learn all the critical techniques required to perform their role as contract managers and contract administrators such as evaluating contractor performance as well as issues and risk management.
Identify the major skills that are critical for contract professionals
Demonstrate the importance of communication in contract management including written, verbal and non-verbal
Prepare for negotiating contracts and conduct contract related negotiations in a formal structured manner
Outline the key issues and risks that can affect the contract and determine the appropriate responses for the identified risks
Develop project plans and mechanisms for monitoring and controlling contractor performance including Key Performance Indicators (KPIs) for these criteria
Personnel who are seeking improvement of essential skills necessary for all contract professionals. The course is designed to provide concepts and techniques that will enable contract professionals to work collaboratively and efficiently with contractors
Definition of a contract
Purpose of contracting
Knowing your contract
Scope of work
Terms and conditions
Stages of contracting
Contracting process
Communication model
Barriers to communication
Active listening
Written communication
Drafting fundamentals
Managing conflicts
Concept of negotiation
Principled negotiation
Separating people from the problem
Focusing on interests not positions
Inventing options for mutual gains
Using objective criteria
Negotiation's structured approach
Negotiation plan
Zone of a Possible Agreement (ZOPA)
Best Alternative to a Negotiated Agreement (BATNA)
Because supervisory levels are the link between the executive and senior management levels, achieving the organization's objectives, increasing productivity and overall performance of the organization, affects the effectiveness and efficiency of supervisors' performance.
And because of the skills of supervisors in any organization in need of continuous development, and to acquire advanced tools and methods that reflect on the deepening of these skills and activate their role in motivating individuals working, and push them to commit to the goals of the organization.
You need this conference to learn about supervisory skills and advanced methods, to be able to play an effective and supervisory role in your organization.
In every organization, care is taken to manage risks, by seeking to eliminate those that can be removed, and reducing and managing the remainder. Part of this process involves developing robust contracts which apportion risk equitably and include a structure of indemnities with contractors, supported by a comprehensive insurance regime. In addition, it is important that contract personnel understand contractual risks and what insurance can (and cannot) do to remove the financial consequences of such risk; always remembering that insurance only mitigates the effect of risk, it does not make the risk itself go away.
A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technological advances, our competitive advantage lies in our ability to work effectively with other people.
This course is designed to provide leaders and professionals with a set of transformational tools and techniques to help them maximize their own and their team’s creative potential in a strategic context. Its starting-point is self-discovery: participants will work on the inside first and then focus outwards to impact on the world of business.
A company plan gives the entire organization a vision and a course to follow. All employees inside a corporation must have distinct objectives and adhere to the organization's direction or mission. This vision can be provided by a strategy, which also keeps people from losing sight of the objectives of their organization.
Inspirational leadership is a highly creative and intrinsically interpersonal activity to which people positively respond. As a leadership style, it demands that leaders employ their strengths with effect, where behaviors and values are paramount and where trust is established. This structured program seeks to explore the personal traits that make leaders inspirational in the context of their organization's strategy and culture. It offers a learning experience in which tools and techniques are employed to build leadership capability and a strategic response to the challenges of the role.