Warehouses and stores are often under-rated operations in organizations, yet they are essential in providing customer service. The purpose of this seminar is to show how to implement all of the essential tools for the effective management of warehousing and stores
Evaluate procedures
Change and improve methods
Eliminate wasteful activities/costs
Avoid all those internal problems that limit performance
Obtain added value for money
Improve customer service
Warehouse Managers
Stores Managers
Procurement Professionals
Supply Chain Professionals
Why we need a warehouse,
What functions they cover,
How do they fit into the supply chain
The balance between sorting and storing
12 initial questions to ask about warehousing activity
Supply /demand variables
ABC Analysis or the 80/20 rule
Determining product handling groups
Throughputs and product formats
Receiving options
Storage options
Picking/assembly options
Dispatching options
Using the floor and the height space
Organizing for flow
Warehouse structures
Loading bays
Selecting forklift trucks
Selecting racking
Implications for warehouse layouts
Operational timings and planning
Duty of care
Inspections and risk assessments-task analysis
Equipment maintenance and care
Raising people's awareness
Minimizing internal theft
Minimizing external theft
Preventative measures will be briefly discussed
Fixed and variable cost
Typical costs involved
A model for understanding the roles of productivity, utilization, and performance
Setting productivity and cost targets
The importance of having measurements and key indications of performance
Internal and external customers
The three key customer service measure
Customer service sampling
Effects of substandard service
Minimizing errors
Different types of layout with advantages and disadvantages
With competition increasing every day and the mounting pressures that characterize tough economic times, you need proven marketing techniques to generate demand for your products and services. The Certified Marketing Professional training course offers a variety of important marketing concepts that will give you solid knowledge about conventional marketing topics such as marketing planning, marketing audit, marketing communications, and marketing research. It is a must for professionals who would like to exploit marketing arenas for the first time or wish to refresh their marketing know-how.
Certified Hotel Administrator (CHA) is a credential that recognizes your competence and talents in the hotel industry. It honors General Managers and Hospitality Executives’ leadership and management abilities and provides them with more prospects for advancement. CHA Certified Hotel Administrator credential is one of the most prestigious certifications available.
This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
The Service Operation (SO) module is one of the certifications within the ITIL Service Lifecycle workstream. This module focuses on the principles, processes, operational activities, and functions that enable organizations and individuals to successfully manage how their products and services perform. These activities can also help improve their IT service management.
The SO module focuses on the coordination and execution of activities that enable the ongoing management and operation of the products or services developed or implemented during the service strategy, design, and transition phases of the IT Service Lifecycle as well as any technology and support resources that are used to deliver them.
The course covers management and control of activities and techniques that are documented in the ITIL Service Operation publication, but it does not provide the full detail of each supporting process. More information about these processes can be found in the Operational Support and Analysis module from the Service Capability workstream.
Understanding of Service Operation best practice enables organizations and IT teams to effectively sustain and maintain the products and services they develop and ensure that they provide efficient resources for their users.
The leadership bears new responsibilities and burdens posed by the successive challenges of change in the era of globalization, the communications revolution and the Internet sovereignty that have begun and will not end.
Together, these factors lead to the need to ascertain the readiness of the executive leader and his ability to deal with these challenges of a strategic nature and adapt them to serve the purposes, goals, and objectives of the institution and achieve its higher mission.