The Six Sigma methodology is a systematic application, focused on achieving significant financial results and increasing customer satisfaction. When properly deployed on carefully selected business projects, this methodology can lead to a significant reduction, and in many cases elimination, of defects, process waste and out-of-control processes which translate into dramatic business gains.
Various exercises and a full case study will be used to direct and illustrate the implementation of a project. Learned skills are practiced and applied through individual and team exercises as well as individual projects. Participants will be able to apply the concepts learned in the course to a business improvement project assigned to them by their management sponsor. Games and discussions will be used to enrich course delivery.