This program aims to help managers and business owners to use a holistic approach to attend matters and improve their area of weaknesses, using activity-oriented and experiential learning environment.
At the end of this course the participants will be able to:
Understand and develop skills necessary for new managers/supervisors
Learn the importance of managing strategic thinking
Learn how to set goals and plan effectively and efficiently
Develop the ability to establish a customer focus in management
Develop positive interpersonal techniques for better people relationships
Improve their ability to make higher quality decisions
Apply concepts of team building, team performance, and motivation
Learn how to establish and maintain time management techniques
Understand the role of stakeholders and learn techniques of stakeholder management
Understand how to develop productive communication techniques
Understand the importance of performance standards, goals, and objectives
Develop improvement plans to accomplish work and improve performance
Head of Departments
Managers Among All Managerial Levels
Supervisors
Employees who are being prepared to be promoted to a managerial or supervisory role
Definition of a Leader
Definition of a Manager
Difference between a Leader and a Manager
Tomorrow's Company versus Yesterday's Company
6 Leadership Styles
Attributes of Leaders
Leadership Tension
Strategic Thinking Defined
4 Levels of Strategic Thinking
The Strategy/Operations Relationship
Strategic Thinking Leading to Strategic Management
3 Ws and 2 Hs
5 Key Steps in decision-making
The ADADA Model
Barriers to Effective Decision-Making
The "Ishikawa" Model in Problem-Solving
Man-Method-Material-Machine
Basic Steps & Rules in Problem-Solving
Recording Time
Analyzing Time
Planning Time
Managing your Roles and not your Time
The Yearly Planner
The Weekly Worksheet
The Daily Work Plan
Checklist for effective use of time
Two Types of Stress
Signs & Symptoms of Stress
How to Manage Stress
Type 'A' and Type 'B' Personality
Managing Your Health
Actively Building Relationships
Encouraging and Stimulating Others
Wide Range of Incentives
Evaluating and Enhancing People's Capabilities
Respect for views and actions of others
Sensitively to the needs and feelings
Using power and authority
Setting objectives which are both achievable and challenging
Commitment to a specific course of action
Using a variety of techniques to promote morale and productivity
Communicating a Vision
How should I communicate?
Types of Non-Verbal Communication
Communication Skills
Presentation Skills: 6 Key Steps
Do's and Dont's on Delivery
The Difference between Delegation and Empowerment
Why Delegation?
Benefits of Delegation
Reasons why people fail to delegate
Activities included in Delegation
A Process for Effective Delegation
Why is Empowerment Important?
Benefits of Empowerment
How to empower employees?
Guidelines for implementing and improving Empowerment
Specific Techniques that can be used to Empower a Workforce
Can Creativity be Taught?
Right Brain and Left Brain Thinking
How Creative Are You?
8 Steps to Developing Creative Thinking Skills
10 Barriers to Creativity
12 Questions to Spur the Imagination
8 Steps towards stimulating a creative environment
Planning and Prioritizing
Focus on Objectives
Tackle Problems and Take Advantage of Opportunities
Set Objectives in Uncertain and Complex Situations
Participants will learn about the field of communication for development in this course (C4D). In order to encourage participation and engagement with kids, families, communities, and networks for positive social and behavioral change in both development and humanitarian contexts, C4D is an evidence-based strategy that makes use of a variety of communication tools, channels, and approaches. It incorporates knowledge and ideas from social, behavioral, and communication sciences.
In order to meet these new challenges and take advantage of chances for innovation to bring about behavior and social change, participants in this three-day course will need new and improved communication competencies.
Too often company executives and professionals spend most of their time fixing day-to-day problems. They react to problems, rather than focusing on what they would like the company to be and then on making it happen. This program focuses on changing the way we think from reacting (responding to day-to-day problems, fixing and repairing) to developing plans for what we want to have happened and then implementing the plans.
A document management system is a computer system used to track and store electronic documents. It is usually also capable of keeping track of the different versions modified by different users. The term has some overlap with the concepts of content management systems. It is often viewed as a component of enterprise content management systems and related to digital asset management, document imaging, workflow systems, and records management systems. This course shows you how to deal with papers in an electronic way to get rid of the papers hard copy which takes a lot of space and time
This course will help you define and implement the vision you have for yourself, your team, and your organization. Working from an initial understanding of your own capabilities, motivators, and resources, it will build an action plan for moving you and those around you towards a shared perception of the future, able to respond to an ever-changing world.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractors but also with managers, fellow employees, and colleagues within our own organization.
When did you last stop to think about how you work at work – and whether the way you work could be changed to help you be more successful? The Business Brain Train Seminar provides a thoroughly enjoyable environment for you to explore these questions. It shows how to make yourself more effective using mind mapping; teaches techniques for faster, more effective reading, and shows how to use memory systems to remember information. It examines techniques for idea generation, creativity and problem solving; planning; time management; and inter-personal communication skills (including making a speech and how to improve meetings. It focuses on the core skills required for success in any enterprise.