The definition facilities management as: “The integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities”.
Facilities managers have therefore responsibilities for providing, maintaining, and developing many services. These range from property strategy, space management, and communications infrastructure to building maintenance, administration, and contract management. Facilities management includes space, infrastructure, people, and organization.
This highly popular training course will feature how to establish, implement, manage and continually improve your facility department to get the best out of the facilities within the given boundaries of costs, performance, and other important factors during its total lifetime.
The course is designed to develop a delegate’s skills in managing facility staff and corporate assets while minimizing risk exposure in the workplace. As the Facilities Management (FM) function continues to evolve, this training course offers the latest thinking in the profession, the right balance between asset performance (functionality, availability, reliability, safety), and will tackle specific issues encountered on the ground and apply best practices in discussing real solutions.
At the end of this course the participants will be able to:
Understand the basics of facilities management
Understand how to draw up a preventive maintenance concept, based on risk
Develop strategies to decide when and what to outsource
Understand the different types of contracts
Identify and monitor the facilities management-processes performance
Professionals who are responsible for the management, operation, and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping, etc.)
Professionals aiming to update themselves on the basic elements, best practices, and implementation aspects of facilities management
The Facilities Management process in general
Facilities Management as a business within a business
Facilities phases, planning and realization
Relationship between Facilities Management and Asset Management
Facilities Roles, the current state of your Facilities Management processes
Types of planning
Strategic and annual planning, Life Cycle Cost principles
Budgeting principles
Work planning and control, performance management regarding the workflow
Disaster recovery plans
Maintenance concepts
Understanding RISK
Risk-Based Maintenance, the methodology
Steps in developing an effective & risk-based maintenance strategy
Typical inspection and maintenance tasks for utilities
What to outsource and what not
Choosing the right contractor
How to manage this
Contract types
The contracting cycle
Service Level Agreements
Continuous improvement
Target setting as a starting point
Monitoring performance: development and use of Key Performance Indicators
The Facilities Management Balanced Scorecard (FMBSC)
Assessments, audits and benchmarking; a practical exercise in auditing
Because supervisory levels are the link between the executive and senior management levels, achieving the organization's objectives, increasing productivity and overall performance of the organization, affects the effectiveness and efficiency of supervisors' performance.
And because of the skills of supervisors in any organization in need of continuous development, and to acquire advanced tools and methods that reflect on the deepening of these skills and activate their role in motivating individuals working, and push them to commit to the goals of the organization.
You need this conference to learn about supervisory skills and advanced methods, to be able to play an effective and supervisory role in your organization.
Managing an office has become an increasingly sophisticated and complex job. The increased demand for speed and accuracy, knowledge of new technology, and an increasingly diverse workforce bring challenges and also opportunities for growth. This dynamic and in-depth course explores some of the more advanced skills which can help an office manager to work more confidently, creatively, and effectively.
As a supervisor, the success of your organization rests in your hands. This course provides you with the opportunity to develop highly effective and essential supervisory skills that will strengthen teamwork and organizational success. Also, this course will help you manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st-century supervisor.
This course is designed for participants to introduce to key issues and themes in international development.
Participants will explore and engage in academic debates and discussions around a set of key factors that shape, influence, and constrain the development and prosperity of nations.
The course will explore a number of key themes in international development, including how questions of gender and generation shape the impact of poverty; how processes of globalization, migration, and violent conflict impact development; and how development and the environment are linked.
It also considers what exactly we mean by poverty, and how different ways of understanding poverty feed into different approaches to tackling it.
It will also consider development institutions: what are the key institutions in the architecture of international development? How do they differ, and what are the challenges and opportunities they present? Through this module, participants will gain a solid background in the various factors which shape current approaches to and debates on international development.
By introducing participants to a range of problems in economic development, we will look to analyze how economic theory and models can explain the lack of development in some nations. We will apply such theory to real-world economies to understand the nature of the problems they face and how effective policies can be in tackling the problems.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.
Corporate/Public governance and risk management are critical There is increasing attention being paid to corporate governance and risk management in business schools and among legislators.