This program is intended for managers, supervisors, and employees at all organizational levels who want to develop their leadership skills, discover more about themselves and use their influencing ability to manage and lead others. The course guides the participants on a journey of self-reflection and self-discovery while teaching them techniques and abilities that will help them excel in both their professional and personal life.
At the end of this course, participants will be able to:
Recognize strengths and blind spots in themselves and others
Increase their self-awareness for better self-management
Plan and set goals and directions based on values and aspirations
Earn trust and get results with leadership coaching
Influence others from a position of authority, even without formal authority
Lead for long-term results
Middle- and senior-level corporate employees who want to develop their self-awareness in order to become better leaders. This course will also be useful for any other employees whose jobs involve leading, delegating, and managing change.
Assessing your self-awareness
Why increase your self-awareness
How to increase your self-awareness
Self-awareness questionnaires
Emotional intelligence questionnaire
Interpersonal needs questionnaire (FIRO-B)
Assertiveness questionnaire
The ‘big five locators’ questionnaire
Cognitive style questionnaire
Summarizing your self-awareness profile
What is meant by self-management
Self-management, personal and social skills
Self-management skills and lifelong learning
How well do you plan and set goals
What are your values
Personal goal setting
Personal mission statements
Strategies for effective goal setting
Characteristics of an ideal coach
How a good coach is described
7 masterful coaching personality traits
Myths and realities
Seven communication principles for coaching
Gather good information with EARS
Good habits of effective listeners
Leadership coaching styles: What kind of a coach are you?
Definition of ‘Persuasion’
Persuasion strategies: Credibility
Persuasion strategies: Logical Reasoning
Persuasion strategies: Emotional appeal
Improving your persuasive skills
Persuasive skills in formal presentations
Persuasion versus negotiation
The art of persuasion: thirty proven tips and techniques
Transformational leadership defined
Transformational leadership and charisma
A model of transformational leadership
Transformational leadership factors
Transactional leadership factors
Other transformational perspectives
How does the transformational approach to leadership work
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organizations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging for the leader than normal everyday leadership. This course will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.