This workshop introduces the principle of strategy and develops an effective process for developing strategy at all levels in an organisation. This workshop will also focus on the critical roles of team leader and middle manager in harnessing their team's potential, and introduces and practices techniques for moving the team to peak performance.
At the end of this course the participants will be able to:
Define and to demystify the concepts of ‘strategy’ and ‘strategic plans’, but also to demystify the strategic process - as part of ‘Helicopter Thinking’
Break the strategy process down step-by-step, providing a practical toolkit for managers for each key stage
Illustrate it through some well-chosen and highly stimulating case studies - and to distill the lessons from this
Apply it to their area of management responsibility - through planning the analysis, option generation, choice, implementation and measurement phases of strategy
Put this within the overall context of the organization and the change and influencing process generally
Give more confidence in managing their role strategically within their organization
Understand their role as a manager and a leader
Establish clear objectives and standards of performance for your team and to manage and use conflict and challenge
Gain better decision-taking and time and resource allocation - leading to better organizational and individual performance
Use of a well-proven planning process
Head of departments
Managers among all managerial levels
Supervisors & Team leaders
Employees & persons who are interested in gaining this great knowledge
What are strategy and strategic planning?
Why are strategy and strategic planning important?
What are the main conceptual frameworks?
External analysis - understanding and analyzing business attractiveness - macroenvironmental factors, growth drivers, competitive forces, market dynamics
Benchmarking your own strategic position/competitor analysis
Analyzing customers
“Thinking backward from the customer”
Mini-case on importance of external analysis
The interface of external and internal analysis
Internal analysis: financial
Internal analysis; non-financial
The concept and practicalities of the “balanced scorecard”
Diagnosing strategic problems and opportunities
Fusion of analyses into strategic choices - SWOT and the strategy matrix
Case examples of strategic choice
Mini-case on importance of internal analysis
Review of the tools used so far
The content of a strategy: avoiding “paralysis by analysis”
Putting a strategic plan together – the 5-page framework
A real-life example of a business strategy/strategic plan
Strategies for alliances and joint ventures
Example of best practice in alliances and joint ventures
The essence of globalization and global strategy
Globalization – the strategic dimension
Globalization – the organizational dimension
Globalization – the human dimension
How to build and manage a strategic planning team
Communicating strategy through the organization
Gaining your team’s commitment and buy-in to the strategy
Effective execution - converting strategic analysis and planning into action
Linking strategy with operational objectives
Implementation – getting practical things done
Strategic planning of your career
Creating tomorrow’s organization out of today’s organization
Conclusion - the corporate and individual value of strategic thinking
Teams, leaders, and managers
Key leadership tasks
Influence, authority and power
Leadership styles and style flexibility
Self-awareness
Emotional intelligence and rapport
Creating a shared vision
Aims, objectives and goal alignment
Developing meaningful objectives and indicators
Divergent approaches to problem-solving
Communicating a compelling vision
Delivering challenging messages
Team development
The sociology of the team
Characteristics of high-performing teams
Balancing team roles
Non-traditional team structures
Delegation and empowerment
Learning and competence
Building a coherent team
Self-managing teams and their challenges
Coaching, mentoring, and self-directed learning
Feedback and appraisal
Leveraging team strengths for peak performance
Defining performance
Approaches to measuring team and individual performance
This course will take you step-by-step through proven approaches to Public Relations (PR) planning and management. By following these steps, PR professionals will achieve results that can be measured and reported back to top management and directly contribute to the organization’s success by enhancing their reputation and improving their relationships.
You will be shown how the fundamentals of PR are vital, and how significant they are to understand organizational reputation and relationships. A PR professional can often be in a challenging, difficult, and even confusing situation. Therefore, attending this course will enable you to develop the skills needed to present practical and achievable plans that win the confidence of management.
The ability to negotiate is one of the basic commercial business requirements yet it is often delegated to those least able to produce an effective outcome. The impact of poor negotiation is therefore felt throughout an organization and has an immediate negative effect on company profitability.
This seminar provides practical, experience-based guidance in planning and conducting a successful negotiation and identifies on an individual basis the key competencies and skills required to emerge on the winning side.
This is a comprehensive career development program intended for those seeking job-related skills in Inspection of Process Industry units for Maintenance, Operational Condition, Corrosion, Safety, Quality Assurance, and Quality Control.
The Executive Leadership Management Program explores leadership skills for the complex and dynamic modern workplace. In today’s evolving business landscape, there’s a growing need for highly skilled leaders who can navigate through complex challenges and empower their teams to succeed. You’ll learn techniques to lead high-performance teams to add value and purpose to your organization through effective leadership strategies.
Investigate how to maximize your influence using practical tools and frameworks, and gain a deeper understanding of your leadership style to align it with your organization’s goals.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractors but also with managers, fellow employees, and colleagues within our own organization.
Alliances in business are a natural route for development – but not all contracting relationships can truly be seen as alliances. A good, trusting and open relationship is essential for a long-term and successful alliance – and this needs to be practiced by the negotiators involved.
Negotiation is inevitably at the heart of every process to achieve what you want, whether in an agreement, bargaining for an item, or closing a deal. At the end of each negotiation, the goal is to seek a win/win outcome – an essential characteristic of long-lasting alliances.
This conference provides an essential framework for effective negotiation — which will be vital for building and exploiting an alliance - from building the relationship, critical thinking to prioritize goals