This program aims to identify the latest developments and the latest methods that have emerged in the areas of supervision of public services through the use of expertise that combines academic study and practical experience related to this activity in the discussion and clarification of the latest technical methods in the management of public services and identify the latest methods of performance Supervising the public services and the basic requirements and conditions necessary for them, and preparing and designing their designs, as well as activities related to the management of operations related to these services and the development of the accompanying procedures.
At the end of this course the participants will be able to:
Plan to improve the performance of public service activities.
Adopt a structured approach to thinking that helps generate new ideas that reflect the methods of developing the performance of public services.
Determine the development objectives of public service activities.
Identify indicators to measure and assess the extent to which these objectives have been achieved.
Identify impediments to driving performance development.
Develop work programs and improvement plans.
This program is intended for those involved in the development, provision, or support of public service provision, whether they are in a public, private, or charitable organization. The program allows practitioners and managers to engage with the opportunities and challenges within and beyond their organizations that will enhance their contribution at the strategic level.
Determine the development objectives of public service activities.
Identify indicators to measure and assess the extent to which these objectives have been achieved.
Identify impediments to driving performance development.
Develop work programs and improvement plans.
The functions of supervisors in the management of public services and their nature and importance in contemporary organizations.
Contractor Contracts.
How to supervise the work of contractors.
Behavioral skills of workers in the field of administrative services.
Planning work in administrative services.
Organization of work and personnel in administrative services.
Methods and skills for setting goals and planning work programs, identifying work and employment needs, organizing, dividing, and distributing work to subordinates.
Objectives of the development plan Performance on public service activities.
Supervising skills for office furniture, stationery, and mail.
In the field of maintenance of offices, furniture, and furnishings.
Supervision, maintenance, and beautification skills of gardens, housing, and workers' housing.
Supervisory skills in nutrition.
The role of the General Services Department in monitoring the movement and means of transport of workers.
Best and worst supervisor, success skills: technical, human relations and management, a list of supervisory skills, developing human skills, and forming good relationships, naughty employees, and unforgivable mistakes.
How to prepare budgets and manage expenses related to public services activity.
Indicators to measure and assess the extent to which the objectives have been achieved.
Performance standards and performance indicators.
Types of performance indicators.
The multiplicity of performance indicators to measure one goal.
Corporate social responsibility (CSR) is a management concept whereby companies integrate social and environmental concerns into their business operations and interactions with their stakeholders. CSR has been considered an efficient marketing tool for gaining the competitive advantages a company needs in order to be on top in the context of the current hyper-competitive environment.
You will learn vital skills for managing and creating content in this course. To help you establish a social media presence, you'll learn how to craft compelling social media posts and how to develop a powerful brand. Additionally, you'll discover how to create an ongoing procedure for handling your content. A content calendar should be created, postings should be managed and moderated, data should be analyzed for insights and iteration, and post effectiveness should be increased.
Are you under pressure from an ever-growing task list, conflicting demands and constantly changing priorities? Productive working practices are valuable skills in today’s work environment. Competition is intense and companies need people who can organize their time effectively, collaborate with others to achieve goals, and who constantly strive to better meet customer and stakeholder needs.
This popular course will support you to develop practices and techniques to manage this pressure proactively, allowing you to meet deadlines and deliver against your objectives. You will also develop skills in working well with others to ensure success.
The 5-Day Mini MBA is a unique distillation of the skills that need to be acquired in order to be considered successful in modern business. Not everyone is able to devote a year or two of their time to studying for a Masters in Business Administration, but in an age of rapid change in a highly competitive environment, it is crucial to have a thorough understanding of the issues involved in the smooth and successful running of a business. The 5 Day Mini MBA Leadership & Management Masterclass is a highly intensive training course covering all the usual subjects associated with an MBA. In 5 days, a delegate will learn what normally takes a year of full-time study. The Mini MBA course is designed to provide delegates with comprehensive knowledge of fundamental, proven strategies taught as both an academic and practical exercise. As a result, the course will provide a comprehensive understanding of the skills and knowledge that will be required for any person to further develop their business knowledge and skills and even to prepare them for actual formal study for an MBA. The course is designed to be delivered either as an “In House” class for an organization’s directors and senior management or as a public class where delegates from a number of companies can learn both from the course and from one another and exchange ideas and best practice.
Large capital-intensive projects in the oil and gas industries require substantial - and mostly risky - investments in the acquisition, exploration, and subsequent operation and maintenance of new organizational assets.
The decision of whether or not to invest in new capital projects in the oil and gas industry starts with critical decisions during the exploration phase of new development or the expansion of an existing field. The decision-making tools used to analyze project risk under conditions of uncertainty will help companies to determine the probability of success or loss and will drive the decision to develop or abandon the well.
Crisis management is concerned with responding to, managing, and recovering from an unforeseen event. Risk management is concerned with identifying, assessing, and mitigating any activity or event that could cause harm to the business. Risks can be strategic or operational in nature. A business continuity plan (BCP) is a process that outlines the potential impact of disaster situations on business operations. It creates policies that respond to various situations to ensure a business is able to recover quickly after a crisis.