This course aims to help participants learn how to enhance the operational risk management and resilience capabilities of their organizations. In particular, we focus on how the recent COVID-19 disaster made plain the strategic weaknesses of most organizations insofar as withstanding and responding to surprises.
While the Covid pandemic was, by most accounts, unpredictable, the responses to it varied—often becoming the determining factor in whether an organization survived.
Operational Risk Management & Resilience Course addresses these concerns by making operational risk management a strategic, forward-looking undertaking that aims to constantly position and reposition the organization in light of changing internal and external challenges. This approach breeds resilience.
At the end of this course, the participants will know about:
Identification of emerging risks
Risk networks rather than risk registers
Key elements of counter-terrorism measures and physical security
Implementing ORM: the invisible framework
Must-know about cyber security and threats
How to differentiate and address human errors
How to use root cause analysis most effectively
Influencing behaviors for better control
All best practices in operational risk management for financial companies
Risk Reporting and Conduct reporting
Building a framework for risk culture change
Leading KRIs framework for identification and design
Scenario analysis and assessment
Heads of Operational Risk
Enterprise Risk Managers
Operational Risk Managers
Operations Managers
Internal Auditors
HR officers
Compliance officers
Consultants
Regulators
Course Outline
“Classic” notions and definitions
Modern understanding within COSO and ISO
Post-COVID demands on Operational Risk Management (ORM)
What we can learn from business continuity
Defining resilience
Roadmap for the course
Creating a post-COVID, ORM framework:
Investigating COSO ERM
Risk management must be practically related to performance and KPI management
Risk management involves new definitions, concepts and psychological notions
Risk management must be closely involved with strategy setting and execution
Risk management is not back-office and reactionary, but board-lead, head-office and forward-looking
Creating an infrastructure for analyzing and managing operational threats:
Defining operational events
Managing data:
Centralized management of data and loss events
Decentralized Management of data and loss events
Mixture systems
Database development
Distinguishing between Loss databases and Event databases
Capturing Direct Losses
Indirect losses
Timing issues
Key Risk Indicators (KRIs) and Business environment and internal control factors (BEICFs)
Technical issues (if time permits)
Loss data collection thresholds
Potential fixes to reporting bias
Technical Aspects: Building in Business Continuity
Borrowing techniques from Business Continuity Management
Identifying impacts resulting from disruptions and disaster scenarios
Specifying techniques to quantify impacts
Establishing “criticality” and critical functions
Assessing impacts over time
Recovery Time Objective (RTO) and Recovery Point Objective (RPO)
Maximum tolerable outage (MTO)
Identifying interdependencies
Develop routines, simple rules, and improvisations
Analyze which tools you need to get different work done (or different critical functions up and running)
Question assumptions behind routines
Practice doing more with less
Deepen knowledge of how work fits in with the whole strategy
Investing building expertise
Identify priorities
Learn to give up control
Creating the board-led, governance structure
Chief Risk Officer and ORM head
Risk champions and risk analysts
3 Lines and 4 Lines of Defence models
Defining roles for Board, Risk management, Management Team, Audit and Compliance
Qualitative and Structural Aspects: Risk Culture
Current risk culture must be re-examined
Defining “risk culture”
Importance in ORM
FSB Indicators of risk culture strength
Typical psychological factors in risk culture weakness: biases
Basel Checklist:
Risk culture
Operational Risk Management Framework
Board of directors: implementation of operational risk management
Board of directors: risk appetite
Senior management
Identification and assessment of operational risks
Corporate social responsibility (CSR) is a management concept whereby companies integrate social and environmental concerns into their business operations and interactions with their stakeholders. CSR has been considered an efficient marketing tool for gaining the competitive advantages a company needs in order to be on top in the context of the current hyper-competitive environment.
You will learn vital skills for managing and creating content in this course. To help you establish a social media presence, you'll learn how to craft compelling social media posts and how to develop a powerful brand. Additionally, you'll discover how to create an ongoing procedure for handling your content. A content calendar should be created, postings should be managed and moderated, data should be analyzed for insights and iteration, and post effectiveness should be increased.
Are you under pressure from an ever-growing task list, conflicting demands and constantly changing priorities? Productive working practices are valuable skills in today’s work environment. Competition is intense and companies need people who can organize their time effectively, collaborate with others to achieve goals, and who constantly strive to better meet customer and stakeholder needs.
This popular course will support you to develop practices and techniques to manage this pressure proactively, allowing you to meet deadlines and deliver against your objectives. You will also develop skills in working well with others to ensure success.
The 5-Day Mini MBA is a unique distillation of the skills that need to be acquired in order to be considered successful in modern business. Not everyone is able to devote a year or two of their time to studying for a Masters in Business Administration, but in an age of rapid change in a highly competitive environment, it is crucial to have a thorough understanding of the issues involved in the smooth and successful running of a business. The 5 Day Mini MBA Leadership & Management Masterclass is a highly intensive training course covering all the usual subjects associated with an MBA. In 5 days, a delegate will learn what normally takes a year of full-time study. The Mini MBA course is designed to provide delegates with comprehensive knowledge of fundamental, proven strategies taught as both an academic and practical exercise. As a result, the course will provide a comprehensive understanding of the skills and knowledge that will be required for any person to further develop their business knowledge and skills and even to prepare them for actual formal study for an MBA. The course is designed to be delivered either as an “In House” class for an organization’s directors and senior management or as a public class where delegates from a number of companies can learn both from the course and from one another and exchange ideas and best practice.
Large capital-intensive projects in the oil and gas industries require substantial - and mostly risky - investments in the acquisition, exploration, and subsequent operation and maintenance of new organizational assets.
The decision of whether or not to invest in new capital projects in the oil and gas industry starts with critical decisions during the exploration phase of new development or the expansion of an existing field. The decision-making tools used to analyze project risk under conditions of uncertainty will help companies to determine the probability of success or loss and will drive the decision to develop or abandon the well.
Crisis management is concerned with responding to, managing, and recovering from an unforeseen event. Risk management is concerned with identifying, assessing, and mitigating any activity or event that could cause harm to the business. Risks can be strategic or operational in nature. A business continuity plan (BCP) is a process that outlines the potential impact of disaster situations on business operations. It creates policies that respond to various situations to ensure a business is able to recover quickly after a crisis.