Recession, globalization, cheaper technology, and crises in financial markets are just a few of the causes of enormous change in the business world. A business that stands still will fail and so it becomes imperative to be able to recognize what drives change in our businesses and how to lead and manage the change which must inevitably occur.
At the end of this course the participants will be able to:
Understand the business drivers for change.
Know the best time to make changes.
Know how to prepare the organization for change.
Understand the psychology of change, what motivates people, how they will react to change, and how to manage those reactions.
Manage both the corporate and national cultural aspects of change.
Produce stakeholder value through change.
Apply a range of analytical tools to assist at each stage in change.
Know how to communicate change effectively.
Professionals wanting to gain leadership capabilities
Professionals who need strategic thinking skills
Professionals wanting a refresher in leadership and strategy
Professionals with aspirations to become senior leaders
Heads of department and project leads
Welcome, Introductions, Programme Objectives, Personal Objectives, and ‘Ground Rules’.
“Seascapes” and “Soundscapes” – how change has been a constant in your lives.
Business Strategy and Change:
The Importance of Strategy.
Defining Strategy.
Strategic Drift.
STEEPLE Analysis.
Where is your Organisation Now?
Drivers of Change.
Business Drivers of Change.
McGahan’s Trajectories of Industry Change.
Competitive Strength and Competitive Advantage.
Review of Day One.
Why Change often Fails:
Commonest causes of failure in change initiatives and what to do about them.
A causal model of Change.
Burke-Litwin.
Financial Perspective.
Customer Perspective.
Business Process Perspective.
Learning and Growth Perspective.
The Balanced Scorecard.
Organizational Fitness Model.
The Sigmoid Curve.
Change in Teams.
Force Field Analysis:
Helpers and Blockers for Change.
Porters’ 5 forces.
McKinsey 7s.
Change Readiness.
Organizational Fitness.
Timing of Change.
Analytical tools.
Review of Day Two.
Reactions to Change:
Managing Reactions to Change.
Personal Effects of Change.
The Emotional Loop.
Glasser’s Drivers.
ABCD theory.
Pink’s “Drive” theory: rewards and cognitive skills.
Herzberg – Hygiene and Motivational factors.
Stakeholder Mapping.
Stakeholder Management.
Stakeholder Value.
RACI Analysis.
Kano’s Customer Satisfaction Model.
Motivation to Change.
Stakeholders and Shareholders.
Delighting our Clients and Customers with Change.
Review of Day Three.
Leading and Managing Change:
The Leader as Role Model:
Essential Qualities of a Change Leader.
The VIVE™ model as the basis for Change Leadership.
Because supervisory levels are the link between the executive and senior management levels, achieving the organization's objectives, increasing productivity and overall performance of the organization, affects the effectiveness and efficiency of supervisors' performance.
And because of the skills of supervisors in any organization in need of continuous development, and to acquire advanced tools and methods that reflect on the deepening of these skills and activate their role in motivating individuals working, and push them to commit to the goals of the organization.
You need this conference to learn about supervisory skills and advanced methods, to be able to play an effective and supervisory role in your organization.
Managing an office has become an increasingly sophisticated and complex job. The increased demand for speed and accuracy, knowledge of new technology, and an increasingly diverse workforce bring challenges and also opportunities for growth. This dynamic and in-depth course explores some of the more advanced skills which can help an office manager to work more confidently, creatively, and effectively.
As a supervisor, the success of your organization rests in your hands. This course provides you with the opportunity to develop highly effective and essential supervisory skills that will strengthen teamwork and organizational success. Also, this course will help you manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st-century supervisor.
This course is designed for participants to introduce to key issues and themes in international development.
Participants will explore and engage in academic debates and discussions around a set of key factors that shape, influence, and constrain the development and prosperity of nations.
The course will explore a number of key themes in international development, including how questions of gender and generation shape the impact of poverty; how processes of globalization, migration, and violent conflict impact development; and how development and the environment are linked.
It also considers what exactly we mean by poverty, and how different ways of understanding poverty feed into different approaches to tackling it.
It will also consider development institutions: what are the key institutions in the architecture of international development? How do they differ, and what are the challenges and opportunities they present? Through this module, participants will gain a solid background in the various factors which shape current approaches to and debates on international development.
By introducing participants to a range of problems in economic development, we will look to analyze how economic theory and models can explain the lack of development in some nations. We will apply such theory to real-world economies to understand the nature of the problems they face and how effective policies can be in tackling the problems.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.
Corporate/Public governance and risk management are critical There is increasing attention being paid to corporate governance and risk management in business schools and among legislators.