"Are you 100% confident that you and your organization are prepared, if not, where do you start"? Simply put, the best way of dealing with a crisis is to avoid one in the first place. But if crises are inevitable due to a growing number of factors (including terrorism) then you and your organization need to identify all vulnerabilities and map out possible crisis scenarios.
Effective Strategic Crisis Management depends on sound and swift decision-making, and neither can happen without corporate-wide and multi-agency pre-planning. Expert analysis of the business crisis finds that rushed strategic management decisions, incorrect statements, actions, or inactions have caused many of the most newsworthy business crises during or following an event.
Effective Strategic Crisis Management begins with effective decision-making. In an emergency, the first major decisions made regarding how to handle the unfolding situation are almost always the most important ones. Good initial decisions can make even a catastrophe manageable; bad decisions can fatally exacerbate an otherwise small problem. In both cases, the window of opportunity for initial decision making is extremely small and closes rapidly. Once the moment for decision making has gone, it does not come back.
Your strategic corporate response must be coordinated and effective, your strategic crisis management team/s pre-identified and fully trained.
Acquire in-depth knowledge of the key aspects of Strategic Crisis Management.
Learn how to identify incidents and crises so you can cultivate and harness the potential successes of a crisis.
At the incident, the site learns how to avoid mismanagement and so makes a bad situation worse.
Learn how to generate ownership and responsibility by all stakeholders to ensure your organization responds efficiently and effectively.
Learn how to recognize and prioritize the issues that are most likely to affect corporate reputation during and after the crisis.
Learn the fundamentals of organizing and managing Crisis or Emergency Control Centres.
Learn how to plan and manage multi-agency exercises - and make them more rewarding and exciting.
Take away step by step guidance on how to validate plans, to improve staff ownership, to augment training programs, and to raise awareness.
Security & Fire Management
Health, Safety, and Environment personnel
Emergency and Crisis Management Responders
Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject
Understanding Crisis Management:
How to manage a crisis?
Virtually every crisis contains the seeds of success as well as the roots of failure.
The Rationale of the Crisis Manager.
Consider the range of risks: Natural/Environmental; Hazards; Technological - loss of utilities/product/process/plant; Human Error; Sabotage and Terrorism.
Crisis Managers - Roles & Responsibilities - manage the issue before it becomes a Crisis.
Who else inside and outside the organization should be involved?
Evaluating your risks and vulnerabilities; Consider the worse-case scenarios.
Understanding 'denial-curve' and 'group-think' syndromes.
Who decides who sits in the 'hot-seat'?
Case Studies, why some companies fail and others survive?
Who owns the mitigation process?
Self-evaluating questionnaires.
Developing and Implementing Emergency Plans.
Twelve point checklist covering the whole planning process.
Mutual Aid arrangements.
Company-wide strategic contingency plans.
Service or departmental plans.
Building evacuation plans.
Crisis Management and Communications. Emergency Centre/s.
Developing and implementing a Business Continuity Management (BCM) strategy.
Business Impact Analysis. Case Study and Workshop.
Command and Control Issues:
Operational (at the scene).
Tactical (at the forward control point/incident command).
Social media marketing is one of the most important digital marketing channels. Social media marketing uses social media platforms to create awareness about the product. Digital Marketing uses online and offline channels to promote products to the customer.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractors but also with managers, fellow employees, and colleagues within our own organization.
The key to any successful operation lies in the effective management of risks; the ability to seize opportunities, minimize threats, and optimize results. However, risk management is too often treated as a reactive process, or worse, not done at all. In this Operations Risk Management and Mitigation training course, you’ll work through the proactive approach to both sides of risk: threats and opportunities. The approach applies a proven six-step methodology of risk planning through identification, analysis, and control.
Maintaining a high level of productivity in today's successful businesses takes work and continuous learning in a variety of management skills and techniques. To be successful in daily work tasks, knowledge, and skills in management techniques must be learned, practiced, and implemented. People in all types of organizations find themselves needing to find more productive methods of planning work and tasks, setting appropriate goals, using good interpersonal skills, and using effective means of making decisions. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.
The ASME Plant Inspector Level 1 training course provides the fundamental principles of the inspection, assessment, and management of fixed pressure equipment. The content of the course is delivered in a systematic manner, from the inspection planning process to inspection practices and evaluation of the associated equipment. It is aimed at the upstream and downstream Petrochemical industry but is equally relevant to stakeholders from other sectors that utilize pressure equipment.
This intensive course covers the in-service inspection methodologies and requirements for piping, pressure vessels, and above ground storage tanks.