All businesses in the current climate need a competitive edge. This can be gained through innovative and exciting products and services, or effective and efficient world-class employees. Top performing organizations are passionate about their most valuable resource - their staff. To maintain their high standards a large proportion of their time and energy is spent on continuous professional development, not only of their employees but of their business. Teams that find solutions together make things happen. They are committed to getting the job done in the fastest and most efficient way. This doesn’t happen by accident, it is down to the leadership, trust, and teamwork. The finest teams have a clear direction and a route to reach their ultimate goal.
This program investigates the tried and trusted leadership and management processes, procedures, and methodology used by many blue-chip organizations to achieve outstanding results. They utilize highly efficient management tools to develop high levels of performance from their staff. This in turn ensures the future and reputation of their companies through innovative development, service, and evaluation. This Course offers participants practical solutions to work-related issues. You will explore a variety of behaviors, discuss leadership styles and learn how to get the most out of your staff by using state of the art techniques such as Neuro-Linguistic Programming (NLP) and Emotional Intelligence (EQ).
At the end of this course the participants will be able to:
Develop skills and abilities which can be put to immediate use in the workplace
Recognize personal style and behavior preferences
Build effective communication skills
Develop strategies for creating a positive work environment
Learn how to delegate and motivate
Build and develop teams
Recognize differing behavioral styles and learn to adapt to them to build lasting rapport
Understand the key roles you have in encouraging and developing your staff
Harness the power of personal motivation
Give and receive feedback on performance and perception
Improve their leadership skills
Use a team approach to solving problems
Understand and utilize a creative problem-solving process
Clearly analysis the source of problems
Learn to generate ideas and evaluate them
Implement and create workable action plans
Gain a greater awareness of their self and their full leadership potential
Refine their leadership styles for the benefit of their team and department
Develop adaptability in dealing with different people
Enhance decision-making skills in employees
Apply effective decision-making skills in solving problems
Learn how to cultivate key leadership styles
Manage relationships with others with effective leadership style
Head of Departments
Managers
Supervisors
Team Leaders
HR Professionals
Employees among all departments and managerial levels
The art of building lasting rapport
How to identify behavioral traits and react to them
How to modify your behavior to match other’s
Sharpen your senses to the signals others are sending you
Connect with colleagues and clients at a level that creates deeper trust and commitment
Step into another person’s shoes to better appreciate their experiences and motivations
Read body language to understand how others are thinking and responding to you
Key concepts of NLP
The relationships between NLP and Emotional Intelligence
Connecting your feelings for greater self-awareness
Eliciting emotions
Noticing your unconscious messages and following your intuitions
Self-talk and what it means
Maslow’s Hierarchy of Needs
Internal and external referencing
Powerful listening and questioning techniques
Thinking patterns
Filters to communication
The use of Metaphors
Sub-modalities
Perceptual positions
Climates of trust
Well-formed outcomes
Communication exercises
Review how to sharpen your senses to the signals others are sending you
Communicating first impressions
The secrets of body language
How we communicate
Filters to communication
Understanding the science of lying
Learning Styles
Modeling – how others do things
Logical levels of change
The importance of values in motivation
Eliciting values for yourself and your organization
The secrets of motivation
Setting goals that motivate
Creating a positive future for your organization
Testing your well-formed outcomes
Stepping into the future
Group problem-solving exercise
Introduction: Why study problem-solving and decision making
A synopsis of psychological thought
Values, Problem Solving and Decision Making
Psychological type and Lateral Thinking for Problem Solving
What psychological type reveals about me and my preferences
Using a team approach to encourage lateral thinking: ZIGZAG model
Individual or group decision making: case studies
Using your left brain & right brain to make decisions
Split-brain theory for developing effective problem-solving skills
Developing openness to new ideas in making decisions
Promoting idea mobility in teams
Understanding the creative solving process in individuals and teams
IDEAL problem-solving approach
Encouraging creative problem solving for continuous improvement
Removing blocks to creative problem solving
Convergent versus Divergent Thinking
Divergent Thinking Skills for solving problems
Using SCAMPER techniques to approach problem-solving
Applying SCAMPER techniques to make effective decisions
Challenging self-imposed assumptions
Thinking outside the box
Increasing new ideas
Getting people behind your
Evaluating new ideas
Creative leadership during problem-solving and decision-making sessions
Ensuring alignment with the corporate mission
Encouraging self-initiated activity
Endorsing Unofficial activity
Enhancing Serendipity
Importance of appreciating diverse stimuli
Practicing within-company communication for problem-solving
Being an operations administrator and planning who does what and when within a team requires a high level of ability and is fraught with difficulties. This training program in administrative operations and coordination will offer a special chance to grasp the abilities needed for this position, from the macro to the micro. From the technical talents needed to plan and implement procedures, to the more delicate abilities of speaking clearly and confidently with others, to the leadership and management capacities to think broadly and organize.
The term ‘strategic management’ is used to denote a branch of management that is concerned with the development of strategic vision, setting out objectives, formulating and implementing strategies, and introducing corrective measures for the deviations (if any) to reach the organization’s strategic intent.
Therefore, this Strategic Management Course focuses on delivering a high-level practical understanding of the complete elements of the subject – analysis, planning, implementation, review, development.
Achieving outstanding sales results in an increasingly competitive world is a difficult task. Only by establishing a modern sales force management system and by training sales management personnel effectively, can today’s firm compete. The Certified Sales Manager course provides frontline sales managers with the knowledge, skills, and tools they need to drive bottom-line performance. It focuses on improving organization and forecasting skills, as well as other technical competencies aimed at guiding salespeople towards higher performance.
Alliances in business are a natural route for development – but not all contracting relationships can truly be seen as alliances. A good, trusting and open relationship is essential for a long-term and successful alliance – and this needs to be practiced by the negotiators involved. Negotiation is inevitably at the heart of every process to achieve what you want, whether in an agreement, bargaining for an item, or closing a deal. At the end of each negotiation, the goal is to seek a win/win outcome – an essential characteristic of long-lasting alliances. This course provides an essential framework for effective negotiation — which will be vital for building and exploiting an alliance - from building the relationship, critical thinking to prioritize goals
A greater grasp of IT governance and management is the goal of this COBIT 2019 Foundation course. COBIT is a comprehensive library of information, tools, models, and resources that enable business executives to achieve their goals for effective governance. Best practices for corporate information and technology governance and management can be found in COBIT 2019 FOUNDATION, the most recent version of the industry-leading framework for these activities.
The economic analysis is a scientific method of research and a logical method of economic study, through which the factors influencing the behavior of economic phenomena can be explained. And it provides us with the different logical tools that are used to derive the different economic theories. If the theory represents the conclusion, the analysis represents the research platform.
There are different classifications of the types of economic analysis On different criteria related to the size of the economic unit covered by the analysis and the degree of comprehension desired by the analyst and can be classified economic analysis: to partial analysis, and comprehensive analysis.