This seminar is designed for all those who have the potential and capabilities of developing into Supervisor, Team leaders, and new managers. Whatever their job title, if they are in charge of others then they will be helped greatly by this seminar.
At the end of this course the participants will be able to:
Know what real supervision is, and be able to explain to others what it is, and what it means.
Understand and practice basic supervisory skills.
Define the difference between the supervisory and the operational roles.
Explain how to set and monitor objectives.
Explain what motivates you and describe ways to motivate others effectively.
Manage performance for results.
Use different techniques to communicate effectively with your team.
Use an appropriate strategy for delegating to others.
Motivate and support others in the achievement of targets.
Demonstrate effective questioning skills.
Communicate effectively.
Empower yourself and the staff who work with you.
Describe your own sources of power and influence and know-how to use and develop yours.
Influence to get support and help you to be an effective supervisor.
Supervisors
Team leaders
Employees who are being prepared to supervisory skills
Should you be a supervisor?
Making the transition
The difference between doing and supervising
Highs and lows of the supervisory role
What are the skills of an effective supervisor?
Developing the skills
Different ways to supervise others
Supervisory styles
Common mistakes you don’t want to make
Characteristics of Performance Management
Business Plan basics
Assessing your current situation
You and the business plan
Getting productivity through people
The importance of strategic Goal Setting
Develop the 5 Success essentials
Getting and managing results
How to develop Pro-Active management
Benefits and barriers to delegation
How, when and to whom to delegate
Getting it done right – instructing others
Motivation in the workplace
Herzberg’s Motivational Theory
Tailoring motivation ideas to individual team members
How to manage conflict
Working with different types of personalities
What to do when a problem arises
Listening and questioning skills
What is Communication?
Three major levels of Communication
The significance of Non-Verbal Communication
Factors that affect your Communication
Communication Chart
Effective ways to Communicate
Brain Communication impact
Communication cycle
Delivering clear, concise messages
How to make an effective presentation
Good / Bad relationships
Planning a Team meeting
How to be a decisive Decision maker
Improving your ability to make decisions
Verbal communication
Barriers to communication
Team communications
Running a team meeting
Choosing the right words
Communicating in writing
What is personal empowerment?
Sources of personal power
Developing your Mind, Attitude, Appreciation & Character influence
Mind Think power
Know the impact of Teleological Thinking
Replacement Principle
Building your power
Using your power
Building trust and believability: walking your talk
You can learn the skills you need to help a company implement, manage, and maintain a disaster recovery plan by taking a Disaster Recovery Manager training course. You will also receive a comprehensive understanding of best practices for disaster recovery during this training course.
You can take the exam and submit an application for a "Certified Disaster Recovery Manager" credential once you have mastered all the principles required for Disaster Recovery procedures. You can prove that you have the professional skills and practical knowledge necessary to implement and manage disaster recovery processes in a business by having a disaster recovery manager certificate.
Managerial accounting is an activity that provides financial and non-financial information to business managers and other internal decision-makers of an organization. This course examines how managerial accounting information is gathered, and how it is used by business professionals to make effective plans & decisions. Lessons such as fundamentals of managerial accounting cost accounting concepts, and managerial accounting approaches will provide you with the concepts, procedures, and analytical skills you'll need to make informed decisions in today's challenging business world
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
The level of competition in current business environments requires a focus on practices that assist in the management of personal and workgroup tasks, priorities, and projects. All types of organizations need to find more productive means to offer their products and/or services, so goals are established and tasks assigned to better meet customer and stakeholder needs. A focus on the use of productive practices allows for effective and efficient management of project work, establishing priorities and meeting deadlines, and is an important part of customer service.
This course is designed to provide leaders and professionals with a set of transformational tools and techniques to help them maximize their own and their team’s creative potential in a strategic context. Its starting-point is self-discovery: participants will work on the inside first and then focus outwards to impact on the world of business.