No matter how knowledgeable and competent its members may be, a dysfunctional team will undermine organizational goals, sap morale, and waste effort. This course focuses on the critical roles of team leader and middle manager in harnessing their team’s potential and introduces and practices techniques for moving the team to peak performance.
At the end of this course the participants will be able to:
Understand your role as a leader
Identify and leverage talent within the team
Engage and motivate the team with shared vision and values
Establish clear objectives and standards of performance for their team
Measure and manage team performance
Manag and use conflict and challenge
Optimize team flexibility and commitment
Experienced team leaders
Junior/middle managers
Supervisors
Teams, leaders, and managers
Key leadership tasks
Influence, authority and power
Leadership styles and style flexibility
Self-awareness
Emotional intelligence and rapport
Creating a shared vision
Aims, objectives and goal alignment
Developing meaningful objectives and indicators
Divergent approaches to problem-solving
Communicating a compelling vision
Delivering challenging messages
Team development
The sociology of the team
Characteristics of high-performing teams
Balancing team roles
Non-traditional team structures
Delegation and empowerment
Learning and competence
Building a coherent team
Self-managing teams and their challenges
Coaching, mentoring, and self-directed learning
Feedback and appraisal
Leveraging team strengths for peak performance
Defining performance
Approaches to measuring team and individual performance
Social media marketing is one of the most important digital marketing channels. Social media marketing uses social media platforms to create awareness about the product. Digital Marketing uses online and offline channels to promote products to the customer.
Organizations typically start using electronic document management systems to transform paper-based operations after reaching an internal tipping point in which customer response times become too slow, departments don’t have enough bandwidth to solve recurring process bottlenecks, paper archiving becomes too costly or large-scale regulatory risks are exposed during a data breach or compliance fines.
For organizations that have defined but resource-intensive business processes, EDMS is an ideal fit. Document management helps organizations across industries sidestep this busy work entirely by eliminating manual document maintenance, reclaiming valuable staff time, and boosting the bottom-line.
This program provides the Public Relations and Service Department Managers the essential skills to create goodwill for your products, services, and ideals. It aims to assist you to do an effective job of building the Image of your Organization or department. It discusses the art and techniques for effective public relations (Image Building). Image building is discussed as an essential planned activity: including PR deliverables, Tasks, Resources, and Strategy Options. Program content includes: Analysis & Definition of PR Issues, Developing Action Plans, Communication & Implementation, and, monitoring and evaluation of outcomes.
Today’s executives have no room for error in navigating the market upturn to ensure their organization's survival and success. This all-new capstone to our Management Program is a fast track to more effective senior management by learning to best leverage your corporation’s competencies and build high value, sustainable growth.
An excellent course for experienced executives looking for late-breaking management ideas centered on strategy and “growth maximization” to prepare for market realities in the next three years.
Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow. Through this program, you will learn a great deal about yourself – how you think, how you perceive the world and how others perceive you, how you communicate and how you can enrich your communication skills - and through that process, you will learn how to lead others with great skill.
Risk is key in any project yet is often misunderstood as to the huge value that it can deliver, both to the project itself and to the people involved. This interactive, highly practical Risk Management Professional training course is designed to help delegates cover the risk management framework from the fundamentals up to the senior management level. This training course is delivered in such a way that delegates can expect to become skilled risk practitioners themselves.