Identify the key requirements and benefits of ISO 9001:2015
Manage quality and drive continual improvement
Take steps to ensure that quality is at the heart of your organization
Attract and retain customers by meeting their current and future needs better
Identify the aims and benefits of an ISO 9001:2015 audit
Interpret ISO 9001:2015 requirements for audit application
Plan, conduct, and follow-up auditing activities that add real value
Grasp the application of risk-based thinking, leadership, and process management
Access the latest auditor techniques and identify appropriate use
Build stakeholder confidence by managing processes in line with the latest requirements
Learn the importance and benefits of an ISO 9001:2015 QMS
Understand the key requirements, terms, and definitions of ISO 9001:2015 and its structure, which incorporates the Annex SL common framework for management system standards
Grasp the main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and the 7 management principles
Gain the skills to plan, conduct, report, and follow up an audit in accordance with ISO 19001
Explain the role of an auditor to plan, conduct, report, and follow up an audit in accordance with ISO 19001
Conduct effective audits in any auditing situation
Establish and plan the activities of an audit team
Communicate effectively with the auditee and audit client
Organize and direct audit team members
Prepare and complete the audit report
Use remote auditing methods
Quality personnel
Management representatives
Appointed auditors
QMS consultants
Those who wish to understand ISO 9001 and its application
Anyone involved in the planning, implementing, maintaining, supervising, or auditing of an ISO 9001:2015 QMS
Anyone interest in quality management systems
Introduction
Scope
Normative references
Terms and definitions
Understanding the organization and its context
Understanding the needs and expectations of interested parties
Determining the scope of the quality management system
Leadership and commitment
Policy
Organizational roles, responsibilities, and authorities
Actions to address risks and opportunities
Quality objectives and planning to achieve them
Planning of changes
Resources
Competence
Awareness
Communication
Documented information
Operational and planning control
Requirements for products and services
Design and development of products and services
Control of externally provided processes, products, and services
Productions and service provision
Release of products and services
Control of nonconforming outputs
Monitoring, measurement, analysis, and evaluation
Internal audit
Management review
General
Nonconformity and corrective action
Continual Improvement
Audit Plan
Developing Checklists
Opening Meeting
Conducting the Audit
Recording Results
Closing Meeting
Audit Follow-up Activities
Contents of the audit program
Establishing the audit program objectives
Identifying and evaluating audit program risks
Process flow for the management of an audit program (Ref ISO 19011)
The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value. Furthermore, changes in the law, such as the recent changes in the UAE employment law, often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records. In addition, electronic information is under threat from cyber-attack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure, and protect critical information, is necessary for every organization.
This course is designed for participants to introduce to key issues and themes in international development.
Participants will explore and engage in academic debates and discussions around a set of key factors that shape, influence, and constrain the development and prosperity of nations.
The course will explore a number of key themes in international development, including how questions of gender and generation shape the impact of poverty; how processes of globalization, migration, and violent conflict impact development; and how development and the environment are linked.
It also considers what exactly we mean by poverty, and how different ways of understanding poverty feed into different approaches to tackling it.
It will also consider development institutions: what are the key institutions in the architecture of international development? How do they differ, and what are the challenges and opportunities they present? Through this module, participants will gain a solid background in the various factors which shape current approaches to and debates on international development.
By introducing participants to a range of problems in economic development, we will look to analyze how economic theory and models can explain the lack of development in some nations. We will apply such theory to real-world economies to understand the nature of the problems they face and how effective policies can be in tackling the problems.
Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow. Through this program, you will learn a great deal about yourself – how you think, how you perceive the world and how others perceive you, how you communicate and how you can enrich your communication skills - and through that process, you will learn how to lead others with great skill.
Great achievers have always performed well by managing themselves and their capabilities. Self-management is critical for individuals to perform efficiently in both large and small businesses where they are called to perform various duties. Self-management inspires individuals to set their own goals, monitor their behavior in achieving those goals and reward themselves upon their success in achieving those goals. Self-management is the building block for effective management of other people, groups, and organizations. This highly participative seminar will help you to develop your leadership skills to lead others in times of crisis, pressure and stress. You will obtain the latest insights into what makes a leader able to manage themselves and others during times of crisis. Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow.
Implementing an anti-bribery management system (ABMS) based on ISO 37001 has a number of advantages, including helping the organization avoid or reduce the costs, risks, and damage of being involved in bribery, fostering trust and confidence, encouraging due diligence and morally righteous business practices, etc. You must have the knowledge and abilities necessary to establish, implement, manage, maintain, and continuously enhance an ABMS in order to reap these benefits for your firm. The ISO 37001 Lead Implementer training course is where you should be for that. The training program aims to give participants a thorough understanding of ISO 37001 requirements as well as the best methods and techniques for setting up and maintaining the management system.
Through risk management, decision-making, and performance improvement utilizing ISO 31000 criteria, participants in the ISO 31000 Lead Risk Manager training course may help a company create and protect value by developing their competencies in these areas. It offers details on the fundamental components, the efficient use of a risk management framework, the use of the risk management process, and the steps required for the proper integration of these components to achieve corporate goals. Additionally, it offers recommendations for the choice and use of methods for evaluating risks in a variety of circumstances.