Identify the key requirements and benefits of ISO 9001:2015
Manage quality and drive continual improvement
Take steps to ensure that quality is at the heart of your organization
Attract and retain customers by meeting their current and future needs better
Identify the aims and benefits of an ISO 9001:2015 audit
Interpret ISO 9001:2015 requirements for audit application
Plan, conduct, and follow-up auditing activities that add real value
Grasp the application of risk-based thinking, leadership, and process management
Access the latest auditor techniques and identify appropriate use
Build stakeholder confidence by managing processes in line with the latest requirements
Learn the importance and benefits of an ISO 9001:2015 QMS
Understand the key requirements, terms, and definitions of ISO 9001:2015 and its structure, which incorporates the Annex SL common framework for management system standards
Grasp the main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and the 7 management principles
Gain the skills to plan, conduct, report, and follow up an audit in accordance with ISO 19001
Explain the role of an auditor to plan, conduct, report, and follow up an audit in accordance with ISO 19001
Conduct effective audits in any auditing situation
Establish and plan the activities of an audit team
Communicate effectively with the auditee and audit client
Organize and direct audit team members
Prepare and complete the audit report
Use remote auditing methods
Quality personnel
Management representatives
Appointed auditors
QMS consultants
Those who wish to understand ISO 9001 and its application
Anyone involved in the planning, implementing, maintaining, supervising, or auditing of an ISO 9001:2015 QMS
Anyone interest in quality management systems
Introduction
Scope
Normative references
Terms and definitions
Understanding the organization and its context
Understanding the needs and expectations of interested parties
Determining the scope of the quality management system
Leadership and commitment
Policy
Organizational roles, responsibilities, and authorities
Actions to address risks and opportunities
Quality objectives and planning to achieve them
Planning of changes
Resources
Competence
Awareness
Communication
Documented information
Operational and planning control
Requirements for products and services
Design and development of products and services
Control of externally provided processes, products, and services
Productions and service provision
Release of products and services
Control of nonconforming outputs
Monitoring, measurement, analysis, and evaluation
Internal audit
Management review
General
Nonconformity and corrective action
Continual Improvement
Audit Plan
Developing Checklists
Opening Meeting
Conducting the Audit
Recording Results
Closing Meeting
Audit Follow-up Activities
Contents of the audit program
Establishing the audit program objectives
Identifying and evaluating audit program risks
Process flow for the management of an audit program (Ref ISO 19011)
Corporate social responsibility (CSR) is a management concept whereby companies integrate social and environmental concerns into their business operations and interactions with their stakeholders. CSR has been considered an efficient marketing tool for gaining the competitive advantages a company needs in order to be on top in the context of the current hyper-competitive environment.
You will learn vital skills for managing and creating content in this course. To help you establish a social media presence, you'll learn how to craft compelling social media posts and how to develop a powerful brand. Additionally, you'll discover how to create an ongoing procedure for handling your content. A content calendar should be created, postings should be managed and moderated, data should be analyzed for insights and iteration, and post effectiveness should be increased.
Are you under pressure from an ever-growing task list, conflicting demands and constantly changing priorities? Productive working practices are valuable skills in today’s work environment. Competition is intense and companies need people who can organize their time effectively, collaborate with others to achieve goals, and who constantly strive to better meet customer and stakeholder needs.
This popular course will support you to develop practices and techniques to manage this pressure proactively, allowing you to meet deadlines and deliver against your objectives. You will also develop skills in working well with others to ensure success.
The 5-Day Mini MBA is a unique distillation of the skills that need to be acquired in order to be considered successful in modern business. Not everyone is able to devote a year or two of their time to studying for a Masters in Business Administration, but in an age of rapid change in a highly competitive environment, it is crucial to have a thorough understanding of the issues involved in the smooth and successful running of a business. The 5 Day Mini MBA Leadership & Management Masterclass is a highly intensive training course covering all the usual subjects associated with an MBA. In 5 days, a delegate will learn what normally takes a year of full-time study. The Mini MBA course is designed to provide delegates with comprehensive knowledge of fundamental, proven strategies taught as both an academic and practical exercise. As a result, the course will provide a comprehensive understanding of the skills and knowledge that will be required for any person to further develop their business knowledge and skills and even to prepare them for actual formal study for an MBA. The course is designed to be delivered either as an “In House” class for an organization’s directors and senior management or as a public class where delegates from a number of companies can learn both from the course and from one another and exchange ideas and best practice.
Large capital-intensive projects in the oil and gas industries require substantial - and mostly risky - investments in the acquisition, exploration, and subsequent operation and maintenance of new organizational assets.
The decision of whether or not to invest in new capital projects in the oil and gas industry starts with critical decisions during the exploration phase of new development or the expansion of an existing field. The decision-making tools used to analyze project risk under conditions of uncertainty will help companies to determine the probability of success or loss and will drive the decision to develop or abandon the well.
Crisis management is concerned with responding to, managing, and recovering from an unforeseen event. Risk management is concerned with identifying, assessing, and mitigating any activity or event that could cause harm to the business. Risks can be strategic or operational in nature. A business continuity plan (BCP) is a process that outlines the potential impact of disaster situations on business operations. It creates policies that respond to various situations to ensure a business is able to recover quickly after a crisis.