Inspirational leadership is a highly creative and intrinsically interpersonal activity to which people positively respond. As a leadership style, it demands that leaders employ their strengths with effect, where behaviors and values are paramount and where trust is established. This structured program seeks to explore the personal traits that make leaders inspirational in the context of their organization's strategy and culture. It offers a learning experience in which tools and techniques are employed to build leadership capability and a strategic response to the challenges of the role.
At the end of this course the participants will be able to:
Build an organizational vision direction and purpose
Evaluate the impact of the wider environment of strategy
Determine the key features of their organizational culture to determine if it is supportive of the organization direction
Identify opportunities to innovate in the organization
Build a compelling message for those they lead
Understand organizational culture and how it impacts performance
Improve the interpersonal relationships
Identify the behaviors which build trust and influence
Establish a “grounded” change management plan to meet the needs of the global environment
Head of Departments
Managers
Supervisors
Team Leaders
HR Staff
Persons who want to gain great leadership skills to improve their career
Building an organizational vision
Behaviors, values, and stakeholder for support the vision
The leadership qualities that will deliver the vision
Two fundamental questions on leadership
Inspiring others
My leadership challenge
How does the global environmental impact on our business?
Current status: SWOT analysis
The strategy does it support and the vision Porters 5 forces on strategy: impact and outcomes
Customer drive strategy. Do we meet their needs?
Future projections of need and planning
Strategy tree: ensuring alignment
The shadow of the leader
How leaders impact the culture and climate of an organization
Organizational culture what is it and why so important?
Using Mckinsey’s 7 s tool to analyze the organization
What features can I identify in my organizational culture?
Does our culture support the vision and strategy?
Identify areas for potential change
Leading strategic and cultural change
Models of change
Planning for change: Kotter’s Eight Stage model
Gaining support
Overcoming resistance
Addressing individual resistance. Winning hearts and minds
The anatomy of leadership
Inspiring by creating meaning: building a compelling vision
With competition increasing every day and the mounting pressures that characterize tough economic times, you need proven marketing techniques to generate demand for your products and services. The Certified Marketing Professional training course offers a variety of important marketing concepts that will give you solid knowledge about conventional marketing topics such as marketing planning, marketing audit, marketing communications, and marketing research. It is a must for professionals who would like to exploit marketing arenas for the first time or wish to refresh their marketing know-how.
Certified Hotel Administrator (CHA) is a credential that recognizes your competence and talents in the hotel industry. It honors General Managers and Hospitality Executives’ leadership and management abilities and provides them with more prospects for advancement. CHA Certified Hotel Administrator credential is one of the most prestigious certifications available.
This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
The Service Operation (SO) module is one of the certifications within the ITIL Service Lifecycle workstream. This module focuses on the principles, processes, operational activities, and functions that enable organizations and individuals to successfully manage how their products and services perform. These activities can also help improve their IT service management.
The SO module focuses on the coordination and execution of activities that enable the ongoing management and operation of the products or services developed or implemented during the service strategy, design, and transition phases of the IT Service Lifecycle as well as any technology and support resources that are used to deliver them.
The course covers management and control of activities and techniques that are documented in the ITIL Service Operation publication, but it does not provide the full detail of each supporting process. More information about these processes can be found in the Operational Support and Analysis module from the Service Capability workstream.
Understanding of Service Operation best practice enables organizations and IT teams to effectively sustain and maintain the products and services they develop and ensure that they provide efficient resources for their users.
The leadership bears new responsibilities and burdens posed by the successive challenges of change in the era of globalization, the communications revolution and the Internet sovereignty that have begun and will not end.
Together, these factors lead to the need to ascertain the readiness of the executive leader and his ability to deal with these challenges of a strategic nature and adapt them to serve the purposes, goals, and objectives of the institution and achieve its higher mission.